Amanda Taylor
Brooksville,FL
Summary
Resourceful General Manager of Food Service known for high productivity and efficient completion of tasks. Specialize in operational management, team leadership, and budget control. Excel in communication, problem-solving, and adaptability to ensure seamless operations and customer satisfaction. Committed to maintaining quality standards while streamlining processes for optimal service delivery.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
General Manager of Food Service
Checkers
Brooksville
12.2011 - Current
- Oversaw daily operations of food service establishment ensuring quality standards.
- Managed staff scheduling to optimize workforce efficiency and service delivery.
- Implemented training programs to enhance employee skills and customer service.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Enforced health and safety regulations to ensure compliance within the facility.
- Led team meetings to communicate goals, updates, and performance expectations.
- Scheduled staffing levels according to expected business volume on a daily basis.
- Trained and supervised staff members in all aspects of restaurant operations.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.
- Monitored daily financial transactions and prepared weekly reports for management review.
- Analyzed sales data to identify opportunities for growth.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Implemented cost-saving measures throughout the organization without compromising quality of product or service delivery.
- Established effective communication between kitchen staff and wait staff to provide seamless service experience for guests.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
Education
Nail Tech Specialist, Skin Care Specialist - Full Specialty/ Cosmetology
Benes Career Academy
Brooksville, FL 04.2021 - 04.2023
Skills
- Food service management
- Inventory control
- Health and safety compliance
- Staff training programs
- Customer satisfaction strategies
- Sales analysis
- Cost control measures
- Quality assurance
- Conflict resolution
- Effective communication
- Project coordination
- Team leadership
- Performance evaluation
- Cost control
- Operations management
- Scheduling and rostering
- Sales growth
- Team development
- Staff leadership
- Health inspections
- Sanitation standards
- Sales leadership
- Cross-training staff
- Food preparation
- Hiring procedures
- Hiring and firing
- Allergy awareness
- Food storage
Timeline
Nail Tech Specialist, Skin Care Specialist - Full Specialty/ Cosmetology
Benes Career Academy
04.2021 - 04.2023
General Manager of Food Service
Checkers
12.2011 - Current