Amanda Testa
Greenville,RI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Insurance Verification Specialist
Elite Rentals INC
09.2021 - 09.2023
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Created contracts for rental vehicle clients.
- Confirmed insurance coverages for the insured party renting the vehicle.
Receptionist Administrator
Mike’s Collision LLC
03.2017 - 09.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Helped clients file and check auto claims.
- Confirmed coverages for insured parties and claimants.
Education
High School Diploma -
Penn Foster Career School
Scranton, PANursing
CCRI
Warwick, RICertified Personal Trainer -
ISSA
2024
Skills
- Attention to Detail
- Patient confidentiality
- HIPAA Compliance
- Insurance Coverage Verification
- Works great on a team or individually
Timeline
Insurance Verification Specialist
Elite Rentals INC
09.2021 - 09.2023
Receptionist Administrator
Mike’s Collision LLC
03.2017 - 09.2023
High School Diploma -
Penn Foster Career School
Nursing
CCRI
Certified Personal Trainer -
ISSA
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