Amanda Thompson
Killeen
Summary
Dedicated professional skilled in effective communication, problem solving, and operations management. Proven track record in developing customized solutions and fostering strong client relationships to enhance satisfaction and retention.
Overview
9
9
years of professional experience
Work History
Insurance Agent
Farmers Insurance Agency
Waco
07.2026 - Current
- Developed customized insurance plans tailored to client needs.
- Conducted thorough policy reviews to ensure compliance and coverage adequacy.
- Managed client relationships to enhance satisfaction and retention.
- Assisted clients with claims processing and resolution inquiries.
- Educated clients on insurance products and industry trends.
Customer Development Representative
Power Home Remodeling
Austin
12.2025 - 06.2026
- Engaged potential customers through door-to-door outreach strategies.
- Developed strong customer relationships through effective communication and engagement.
- Collaborated with sales teams to enhance customer experience and satisfaction.
- Provided product information to enhance customer awareness and interest.
- Collected feedback from residents to improve service offerings and engagement.
Server
Green Frog
Jacksboro
11.2024 - 12.2025
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Coordinated with kitchen staff to ensure timely meal delivery, improving overall dining experience.
- Assisted guests with menu inquiries and special requests effectively.
- Processed transactions accurately using point-of-sale system.
- Maintained cleanliness of dining area during service hours. and organization during peak hours.
Assistant Store Manager
Bath & Body Works Inc.
Weatherford
09.2021 - 03.2024
- Managed inventory levels and organized product displays for optimal presentation.
- Implemented promotional strategies to increase product visibility and sales.
- Trained and mentored new employees on store policies and customer service standards.
- Collaborated with team members to enhance customer shopping experiences.
- Assisted management with daily store operations and team coordination.
Private Nanny
Simpson family
Jacksboro
04.2019 - 09.2021
- Identified early signs of emotional and developmental problems in children, facilitating timely intervention with parents.
- Removed hazards and established boundaries and rules, fostering a secure environment for children's growth.
- Taught reading, arts and crafts, and lap play, enhancing children's intellectual development through engaging activities.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
Private Nanny
Underwood family
Jacksboro
01.2018 - 02.2019
- Provided attentive care for children, ensuring safety and well-being.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Developed engaging activities to promote learning and creativity.
- Communicated regularly with parents about children's progress and needs.
- Maintained a clean and organized environment for children's play areas.
Education
Associate of Arts -
Weatherford College
Weatherford, TX08-2020
Skills
- Problem solving
- Time management
- Effective communication
- Professional ethics
- Operations management
- Client needs assessment
- Claims processing support
- Attention to detail
- Client relationship management
- Sales strategy development
- Customer engagement strategies
- Insurance product knowledge
- Conflict resolution techniques
- Organizational skills
- Process improvement
Timeline
Insurance Agent
Farmers Insurance Agency
07.2026 - Current
Customer Development Representative
Power Home Remodeling
12.2025 - 06.2026
Server
Green Frog
11.2024 - 12.2025
Assistant Store Manager
Bath & Body Works Inc.
09.2021 - 03.2024
Private Nanny
Simpson family
04.2019 - 09.2021
Private Nanny
Underwood family
01.2018 - 02.2019
Associate of Arts -
Weatherford College