Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Thorn

Monroe,LA

Summary

Driven professional with a proven track record at Liberty Risk Consulting, adept in client relations and complaint handling, showcasing exceptional patience and tolerance. Excelled in multitasking and maintaining high service standards at Golden Corral Buffet and Grill, enhancing customer satisfaction. Skilled in social media monitoring and typing, ensuring efficient and effective communication.

Overview

5
5
years of professional experience

Work History

Chat Support Specialist

Liberty Risk Consulting
Beaver Falls, PA
07.2021 - 11.2021

· Multiple Account management

· Client Relations

· Sales

Server

Golden Corral Buffet and Grill
St Louis, MO
01.2018 - 08.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Amigo Joes
St Louis, MO
05.2017 - 08.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Bachelor of Arts - Psychology

South University
Savannah, GA
10.2026

High School Diploma -

Rye High School
Rye, CO
05.2009

Skills

  • Patience and Tolerance
  • Complaint Handling
  • Language Fluency
  • Typing Speed
  • Social Media Monitoring

Languages

sign language
Native or Bilingual

Timeline

Chat Support Specialist

Liberty Risk Consulting
07.2021 - 11.2021

Server

Golden Corral Buffet and Grill
01.2018 - 08.2018

Server

Amigo Joes
05.2017 - 08.2018

Bachelor of Arts - Psychology

South University

High School Diploma -

Rye High School
Amanda Thorn
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