Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Amanda Thornton

Oceanside,Ca.
Amanda Thornton

Summary

Analytical and detail-oriented professional with experience interfacing with a diverse group of clientele, as well as exhibiting strong customer skills in a variety of settings.

Overview

13
years of professional experience

Work History

UPS Store

Customer Service Rep.
01.2022 - 10.2022

Job overview

  • Delivered outstanding customer service to walk-in customers and telephone inquiries
  • Opened and/or closed store and performed end-of-day accounting
  • Expertly operated POS equipment
  • Helped with other center functions as needed, such as faxing, copying, laminating, and binding.

Fix My Credit Co.

Consultant
01.2011 - 01.2015

Job overview

  • Credit Repair Specialist created the startup credit repair business alongside the CEO
  • Responsible for assisting clients in improving their credit scores by analyzing credit reports, identifying errors, and implementing strategies to resolve negative credit marks.
  • Displayed a strong understanding of credit reporting laws and regulations, excellent communication skills, and a passion for helping others achieve their financial goals

La Costa Resort & Spa

Receptionist
07.2009 - 01.2010

Job overview

  • Responsible for reservations, greeting customers and handling phone reservations and customer service inquiries
  • Provided excellent customer efficiently during peak hours

Education

Mira Costa College
Oceanside, CA

BA from Philosophy

Recovery - Villa Kali Ma Women's Holistic Treatment
Del Mar

Certificate from Holistic Recovery
08.2024

Southern High
Harwood, MD

Diploma
06.2005

University Overview

Cheerleader, Dance, AP Psychology

Skills

  • Active Listening
  • Communication
  • Customer Service
  • Interpersonal
  • Leadership & Management
  • Time Management
  • Transferable Skills
  • Strategic Planning
  • Attention to Detail
  • Problem-Solving

Languages

Spanish
Limited Working

Timeline

Customer Service Rep.

UPS Store
01.2022 - 10.2022

Consultant

Fix My Credit Co.
01.2011 - 01.2015

Receptionist

La Costa Resort & Spa
07.2009 - 01.2010

Mira Costa College

BA from Philosophy

Recovery - Villa Kali Ma Women's Holistic Treatment

Certificate from Holistic Recovery

Southern High

Diploma
Amanda Thornton