Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Tiefenthaler

Wellington,FL

Summary

Highly skilled and experienced scheduling professional with the necessary tools to streamline operations and effectively manage intricate schedules. Track record showcases ability to lead teams, adapt to changing demands, and allocate resources optimally. Strong command of time management, communication, and strategic planning consistently fosters high productivity and delivers reliable outcomes in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Authorization and Scheduling Manager

Action Home Care
11.2023 - Current
  • Performed administrative duties such as faxing and filing confidential documents, answering telephones, and responding to emails.
  • Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and client satisfaction levels.
  • Prepared and developed human resources information for employee handbooks and administrative publications to facilitate onboarding.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Afterschool Director

Binks Forest Elementary
01.2019 - Current
  • Oversee all aspects of 400-student (COVID reduced to 200) afterschool program in #1 Elementary School is PBC District
  • Increased student participation by establishing strong relationships with students, parents, and faculty members.
  • Collaborated with school administrators to align after-school programming with the school''s academic objectives implementing several homework and academic initiatives.
  • Boosted student and staff morale by creating a positive and nurturing learning environment for all.
  • Streamlined communication processes between staff as well as families, enhancing overall team cohesion and efficiency.
  • Run 8-week, 200-student summer camp program including activity planning, counselor schedules and payroll, camp budget, parent relations, and managing off-site trips.

Afterschool Head Activity Leader

Binks Forest Elementary
01.2015 - 12.2018
  • Promoted inclusivity through developing activities suitable for students with varying abilities and backgrounds.
  • Integrated academic and vocational based curriculum to help students learn and acquire life skills.
  • Collaborated with administration to assess needs and develop initial ideas.
  • Provided exceptional customer service to families, addressing any concerns or issues promptly and effectively while running the afterschool sign-out desk.
  • Developed a more efficient activity schedule with counselors, resulting in increased participant satisfaction.

Server

Palm Beach Improv
08.2015 - 05.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs before and during comedy routines
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Afterschool Counserlor

Panther Run Elementary
11.2011 - 12.2014
  • Enhanced student participation by incorporating interactive activities and group projects into the after-school program.
  • Built productive, lasting connections with individual students.
  • Managed a safe and inclusive environment, promoting respect and understanding among diverse groups of students.
  • Provided homework assistance to students, reinforcing concepts learned during the school day.

Education

Associate of Arts -

Palm Beach State College
Lake Worth, FL

Skills

  • Proficient Time Management
  • Collaborative Teamwork
  • Conflict resolution
  • Customer service
  • Project management
  • Document organization
  • Efficiency Enhancement Initiatives
  • Proficient Problem Solving
  • Employee Scheduling

Timeline

Authorization and Scheduling Manager

Action Home Care
11.2023 - Current

Afterschool Director

Binks Forest Elementary
01.2019 - Current

Server

Palm Beach Improv
08.2015 - 05.2017

Afterschool Head Activity Leader

Binks Forest Elementary
01.2015 - 12.2018

Afterschool Counserlor

Panther Run Elementary
11.2011 - 12.2014

Associate of Arts -

Palm Beach State College

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Amanda Tiefenthaler