Amanda Tingelstad
Homewood Suite by Hilton Hotels
Melbourne,FL
12
years of professional experience
Achieve Management Status quickly, Highly Motivated, Extremely Reliable, Multitasking, Responsible for Multiple Duties of the Business. Customer Relations Specialist.
Work History
Night Auditor
1 Year 5 Months- Assisted in daily operations, ensuring exceptional customer service and satisfaction.
- Maintained cleanliness and organization of dining and service areas to uphold hygiene standards.
- Supported team members during peak hours, enhancing overall efficiency and workflow.
- Adapted quickly to changing environments, demonstrating flexibility in various hospitality settings.
Night Auditor
11 Months- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing shrinkage.
- Trained and mentored staff on customer service excellence and product knowledge.
- Developed and implemented merchandising strategies to enhance product visibility.
Hospitality AGM
2 Years 8 Months- Provided exceptional guest service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization in guest areas and dining facilities.
- Supported front desk operations, including check-ins, check-outs, and reservations management.
- Collaborated with team members to ensure timely delivery of services during peak hours.
Hospitality AGM
4 Years 10 Months- Implemented efficient housekeeping procedures to enhance overall guest satisfaction rates.
- Trained new staff on hotel policies and operational protocols for seamless service delivery.
- Monitored inventory levels for supplies, ensuring adequate stock for daily operations.
- Contributed to team meetings by sharing insights on improving guest experience strategies.
Sales Manager
2 Years 11 Months- Developed strategic sales plans to enhance customer engagement and drive revenue growth.
- Trained and mentored sales team, fostering a collaborative environment to achieve performance targets.
- Analyzed market trends and competitor activities to refine sales strategies and improve product offerings.
- Implemented customer relationship management system to streamline communication and enhance client interactions.
Education
- Business, Cosmology
Skills
Problem Solving
Being Responsible for Hotel Functions Overnight
Running Audits
Closing out Accounts
Making Sure Proper Payments Have been Made. Working with Vendors
Money Handling
Overall Business /Computer Skills
Timeline
Night Auditor
Homewood Suite by Hilton Hotels
03.2025 - 08.2026Read More
Night Auditor
Holiday Inn Express Hotel
02.2024 - 01.2025Read More
Hospitality AGM
Ocean Landings Resort
02.2021 - 10.2023Read More
Hospitality AGM
Motel 6 Corporation
03.2017 - 01.2022Read More
Sales Manager
Green Bean Boutique
03.2014 - 02.2017Read More
Tampa Tec
from Business, Cosmology
Read More