Amanda Trester
Tucson,AZ
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, and time management. Excel in communication, teamwork, and adaptability.
Overview
5
5
years of professional experience
Work History
Server
Zinburger
Tucson, AZ
10.2023 - 04.2026
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Explained menu items, describing ingredients and cooking methods upon request.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Assisted in training new servers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Garnished dishes and beverages to serve visually appealing menu items.
Barista
Ni Hao Tea
Tucson, Arizona
07.2023 - 10.2023
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Checked brewing equipment for proper functionality.
- Utilized POS system to receive and process customer payments.
- Prepared and served hot or cold beverages.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Described menu items to customers and suggested appealing products.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Implemented feedback from customers to improve service quality and menu offerings.
Server
PF Changs Restaurant
Tucson, Arizona
02.2023 - 06.2023
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Rosatis Pizza
Tucson, AZ
01.2021 - 01.2023
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Ironwood Ridge High School
Tucson, AZ05.2020
Skills
- Point-of-sale operation
- Order accuracy
- Menu knowledge
- Customer service
- Team collaboration
- Problem solving
- Time management
- Communication skills
- Attention to detail
- Guest rapport building
- Multitasking and organization
- Customer satisfaction
Timeline
Server
Zinburger
10.2023 - 04.2026
Barista
Ni Hao Tea
07.2023 - 10.2023
Server
PF Changs Restaurant
02.2023 - 06.2023
Server
Rosatis Pizza
01.2021 - 01.2023
High School Diploma -
Ironwood Ridge High School