Amanda Trice
Memphis,TN
Summary
Experienced versatile candidate with dynamic, high-performance strategies. Skilled in processing transactions, pick and pack, sort and many other roles. A collaborative individual that maintains high-level customer satisfaction by smoothly resolving problems, requests, needs and duties.
Overview
9
9
years of professional experience
Work History
Warehouse Fulfillment Associate
Amazon
Memphis, TN
01.2024 - Current
- Wrapped pallets in shrink wrap prior to loading.
- Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
Solutions Specialist
Mobilelink USA
Memphis, TN
05.2023 - 08.2023
- Recommended new products and services to customers.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Monitored project status and productivity while inspecting performances to decrease process discrepancies by 100%
- Increased revenue by 100% to provide top product quality control and eliminate downtown
Fulfillment Center Associate
Amazon
Memphis, TN
11.2022 - 01.2023
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained clean and orderly work environment due to COVID-19 policies
Wireless Sales Expert
Wireless Advocates
Memphis, TN
03.2022 - 12.2022
- Evaluated consumer wireless usage and detailed current promotions and services to fit needs.
- Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
- Remained up-to-date on both Apple and Android wireless devices in order to promote latest technology.
- Resolved wireless problems quickly and efficiently by serving as liaison with support team.
- Maintained clean and orderly work environment due to COVID-19 policies
Sales Representative
Smooth Wireless
Memphis, TN
02.2021 - 03.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Maintained clean and orderly work environment due to COVID-19 policies
Cashier
McDonald's
Memphis, TN
01.2016 - 02.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained clean and orderly work enviroment due to COVID-19 policies (Effective March 2020)
Education
High School Diploma -
Melrose High School
06.2011
Skills
Soft Skills:
Communication
Problem Solving
Creativity
Teamwork
Hard Skills:
Machine Operation
Software Knowledge
Cash Tendering
Customer Service Support
Timeline
Warehouse Fulfillment Associate
Amazon
01.2024 - Current
Solutions Specialist
Mobilelink USA
05.2023 - 08.2023
Fulfillment Center Associate
Amazon
11.2022 - 01.2023
Wireless Sales Expert
Wireless Advocates
03.2022 - 12.2022
Sales Representative
Smooth Wireless
02.2021 - 03.2022
Cashier
McDonald's
01.2016 - 02.2021
High School Diploma -
Melrose High School