Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Trick

Melbourne,FL

Summary

Adaptable and resourceful professional with diverse experience ranging from electronic manufacturing to stage management for WWE. Proven track record of excelling in dynamic environments, demonstrating exceptional problem-solving, communication, and multitasking skills. A quick learner with a 'Jill-of-all-Trades' mindset, ready to take on new challenges with enthusiasm.

Overview

25
25
years of professional experience

Work History

Caregiver

Mains’l
08.2022 - 06.2025
  • Provided full-time care for a bed-bound, disabled family member, ensuring daily needs and well-being were consistently met.
  • Managed medical appointments, medication schedules, and personal care tasks with compassion and professionalism.
  • Developed organizational skills to balance caregiving responsibilities and household management.

Stage Manager

Wwe Nxt
Orland, FL
07.2012 - 04.2025
  • Coordinated stage setups and transitions for live performances and events.
  • Oversaw technical rehearsals, ensuring equipment functioned properly.
  • Developed and maintained effective communication among all production departments.
  • Facilitated problem-solving during performances to ensure smooth operations.
  • Supervised backstage activities, maintaining a safe working environment for all personnel.
  • Collaborated with directors to interpret creative vision and implement staging requirements.
  • Trained new crew members on operational procedures and safety protocols.
  • Supervised backstage crews during productions and provided feedback as needed.
  • Oversaw construction and repair of sets, props and lights.
  • Called out performance technical cues using wireless headsets.
  • Monitored cue calls throughout the performance to ensure smooth transitions between scenes.
  • Collaborated with directors on blocking and scene changes during rehearsals and performances.
  • Liaised between crew and director, relaying information regarding blocking, cues and positions.
  • Managed stage lighting, sound systems, props, scenery, and costumes for each show.
  • Provided support to actors when necessary during performances or rehearsals.
  • Organized rehearsals and performances to ensure that the production ran smoothly.
  • Served as a liaison between performers and producers regarding any issues that arose.
  • Oversaw the setup of sets before each performance ensuring they met technical specifications.
  • Assisted with all aspects of production, including budgeting, scheduling, and script analysis.

Customer Support Specialist

Percepta
Melbourne, FL
06.2020 - 07.2023
  • Promoted rapidly from Takata Airbag Recall Specialist to Subject Matter Expert, then to Ford of Canada Customer Experience Specialist, and finally to Lincoln Concierge.
  • Delivered exceptional customer service to high-profile clients, ensuring a premium experience aligned with the Lincoln brand.
  • Handled complex inquiries and complaints, demonstrating strong problem-solving and communication skills.
  • Trained and mentored new employees, contributing to a collaborative and efficient team environment.
  • Assisted customers with inquiries through various communication channels.
  • Resolved product issues by troubleshooting and providing effective solutions.
  • Documented customer interactions in the support tracking system.
  • Educated customers on product features and usage for better understanding.
  • Maintained accurate records of customer feedback and concerns for analysis.

Itinerary Planner

Walt Disney World Resort
Orlando, FL
05.2017 - 02.2018
  • Developed project plans to align resources with organizational goals.
  • Coordinated cross-functional teams for effective project execution.
  • Analyzed data to identify trends and improve planning processes.
  • Identified potential problems and created solutions to mitigate risks associated with projects.
  • Managed timelines for completion of tasks assigned by upper management.

Manager

Circuit City Stores
Merritt Island, FL
09.2000 - 03.2009
  • Managed daily operations for electronics retail store, ensuring smooth workflow.
  • Oversaw staff scheduling and training to enhance team performance.
  • Coordinated inventory management and stock replenishment processes.
  • Developed promotional strategies to drive customer engagement and sales.
  • Implemented customer service standards to improve satisfaction levels.
  • Led team meetings to communicate objectives and motivate staff effectively.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Education

High School Diploma -

Home School
Florida
01.2001

Skills

  • Proficient with Windows, macOS, iOS, and Microsoft Office Suite
  • Strong telephone and interpersonal communication skills
  • Experienced in customer service and support
  • Knowledgeable in electronics and troubleshooting
  • Basic proficiency in French and Spanish
  • Writing and creative problem-solving abilities
  • Skilled in working with animals and people

References

References available upon request.

Timeline

Caregiver

Mains’l
08.2022 - 06.2025

Customer Support Specialist

Percepta
06.2020 - 07.2023

Itinerary Planner

Walt Disney World Resort
05.2017 - 02.2018

Stage Manager

Wwe Nxt
07.2012 - 04.2025

Manager

Circuit City Stores
09.2000 - 03.2009

High School Diploma -

Home School

Similar Profiles

CREATE PROFILE