Amanda Turner

• Monitored premises to ensure safety and security protocols were consistently enforced.
• Conducted regular patrols, identifying and addressing potential security risks proactively.
• Responded effectively to emergencies, coordinating with local law enforcement as necessary.
• Assisted in the development of incident reports to document security breaches or unusual activities.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Checked and verified photo identification prior to granting facility access.
• Reported suspicious activities and persons to law enforcement.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Created a culture of safety awareness among employees through regular presentations and communication on security issues.
• Monitored premises to prevent theft, vandalism, and unauthorized access.
• Conducted regular patrols to ensure safety and security of facilities.
• Responded promptly to alarms and emergencies, coordinating with law enforcement as needed.
• Maintained detailed reports of incidents, safety concerns, and security breaches.
• Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, resolving inquiries and complaints promptly.
• Managed cash register operations, ensuring accurate cash handling and reconciliation.
• Maintained cleanliness and organization of work area to enhance customer experience.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Contributed to inventory management by monitoring stock levels and restocking supplies as needed.

• Provided exceptional customer support through effective communication and problem-solving techniques.
• Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
• Assisted in training new staff on company policies and customer service protocols.
• Collaborated with team members to streamline processes and enhance service delivery.
• Maintained product knowledge to effectively assist customers with selections and recommendations.

• Implemented feedback mechanisms to improve service quality and address recurring issues.
• Developed strategies to manage peak shopping periods, maintaining workflow efficiency.
• Monitored inventory levels and communicated restock needs to ensure product availability.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Medisoft

-HIPAA Regulations

Medical billing and coding

Coding (ICD-10-CM,CPT-4,HCPC

sharepoint

Microsoft office

data enter

document file Management