Amanda Ullom
Lake Stevens,WA
Summary
Highly Experienced Bartender of over 10 years with extraordinary Customer service in the food & beverage industry. I am very driven, have a positive attitude and thrive under high pressure and busy Environments. I handle difficult customers with grace and Professionalism. I have experience opening, closing, managing as well as training.
Overview
9
9
years of professional experience
Work History
Bartender
Thrashers Pub & Grill
Mill Creek , WA
06.2024 - 12.2024
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Balanced daily registers and generated sales reports for management.
- Completed regular bar inventories and daily requisition sheets.
Lead Bartender
Hawkeye's Sports Bar
Lake Stevens , WA
07.2015 - 03.2024
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Greeted guests with friendliness and professionalism.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured regularity compliance with Pulltabs
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Met customer, business operations, and server needs with minimal errors or delays.
- Collected and organized daily till totals and tips.
- Trained new bartenders on drink preparation and upselling techniques.
Education
High School Diploma -
A.C Davis HighSchool
06-2006
Associate of Arts -
YVCC
06-2006
Skills
- Works well under high pressure intense busy situations, fast and effectively
- Team oriented communicator
- Highly adaptable
- Reliable
- Exceptional Customer Service
Timeline
Bartender
Thrashers Pub & Grill
06.2024 - 12.2024
Lead Bartender
Hawkeye's Sports Bar
07.2015 - 03.2024
High School Diploma -
A.C Davis HighSchool
Associate of Arts -
YVCC