Amanda Underdown
Iron Station,NC
Summary
Dedicated Nursing Unit Secretary with strong organizational skills, ensuring HIPAA compliance and efficient patient care coordination. Proven track record in managing medical records and enhancing operational efficiency.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Nursing Unit Secretary
Atrium Health Lincoln
10.2022 - Current
- Coordinated patient admissions and discharges, ensuring accurate documentation and compliance with hospital protocols.
- Managed scheduling for nursing staff, optimizing shift coverage and enhancing operational efficiency.
- Maintained medical records with precision, adhering to privacy regulations and improving data retrieval processes.
- Assisted in communication between healthcare teams, facilitating timely information exchange for improved patient care.
- Streamlined inventory management of medical supplies, reducing waste and ensuring availability for clinical needs.
- Supported training initiatives for new staff, fostering a collaborative environment and promoting best practices in unit operations.
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Coordinated transportation services for discharged patients when needed, ensuring safe arrivals at their destinations.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
- Participated in unit meetings, offering valuable input on process improvements and patient care initiatives.
- Expedited discharge processes, coordinating necessary paperwork and appointments for optimal patient satisfaction.
Mental Health Technician
Frye Regional Medical Center
06.2017 - 10.2022
- Monitored patient behavior to ensure safety and compliance with treatment plans.
- Assisted in daily living activities, enhancing patient comfort and emotional well-being.
- Documented patient progress and observations accurately in electronic health records.
- Provided support during group therapy sessions, fostering a collaborative environment.
Education
CNA - CNA
Cleveland Community College
Shelby, NC07-2002
Skills
- Adaptable to change
- Patient confidentiality
- Medical record management
- Scheduling appointments
- Healthcare compliance
- Medical terminology proficiency
- Patient scheduling
- Medical transcription
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Adaptable and flexible
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- HIPAA compliance
- Active listening
- Effective communication
- Verbal and written communication
- Patient education
- Detail-oriented
- Electronic health records
- Relationship building
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
English
Native or Bilingual
Timeline
Nursing Unit Secretary
Atrium Health Lincoln
10.2022 - Current
Mental Health Technician
Frye Regional Medical Center
06.2017 - 10.2022
CNA - CNA
Cleveland Community College