Amanda Valentin
Mays Landing,NJ
Summary
Experienced professional with a strong desire for a challenging part-time position. Excels in building relationships and fostering effective communication, leveraging exceptional interpersonal skills. Recognized for excellent time management abilities, adept at prioritizing tasks and meeting deadlines. Possesses problem-solving skills to analyze complex situations and develop innovative solutions. Seeking an opportunity to contribute these strengths in a dynamic work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Phlebotomist II
Quest Diagnostics
12.2021 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Performed venipuncture on patients of all ages.
- Verified patients' identification for proper sample collection.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained payments from patients and scanned identification and insurance cards.
- Scanned documents and saved in database to keep records of essential organizational information.
- Reviewed and processed requisitions for laboratory tests.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Prepared specimens for testing and analysis.
- Verified proper storage and transportation of specimens to laboratories.
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed daily logs such as maintenance logs and temperature logs.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Mentored, trained and supported new staff members in office policies and procedures.
- Performed administrative and clerical duties such as answering phones, manage files, data entry, faxing, copying and responding to emails.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Reported to supervisor with any questions or concerns.
Lab Assistant
AtlantiCare Regional Medical Center
05.2013 - 01.2021
- Verified patients' identification for proper sample collection.
- Performed laboratory tests to assist physicians in diagnosis.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Prepared blood-collecting equipment, blood draw, and safely stored and transported samples in both inpatient and outpatient settings.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Followed infection control and safety procedures in carrying out daily phlebotomy functions.
- Worked collaboratively with patients, healthcare providers, and patient support departments to ensure high quality of service.
- Assisted in training new hire employees in phlebotomy training and laboratory protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Logged samples correctly into computerized tracking system.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Help with training hospital staff in phlebotomy training.
- Attend customer service meetings
- Answered central telephone system and directed calls accordingly.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Certified Phlebotomy Technician - Phlebotomy
Prism Career Institute
Egg Harbor Township, NJ01.2009
Skills
- Effective Multitasking
- Collaborative Teamwork
- Effective Time Management
- Service Excellence
- Strong Verbal Communication
- Strong Organizational Abilities
- Mentoring Professionals
Certification
Medical Phlebotomy, 2009
Timeline
Phlebotomist II
Quest Diagnostics
12.2021 - 01.2024
Lab Assistant
AtlantiCare Regional Medical Center
05.2013 - 01.2021
Certified Phlebotomy Technician - Phlebotomy
Prism Career Institute
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