Amanda Vallette
Long Beach,WA
Summary
Dynamic sales professional with a proven track record at T-Mobile, excelling in team building and performance management. Skilled in analyzing sales data to drive results and enhance customer satisfaction. Adept at fostering strong client relationships and coaching teams to exceed sales goals, ensuring a collaborative and high-performing environment.
Overview
3
3
years of professional experience
Work History
Assistant Sales Manager
T-Mobile
Warrenton, OR
01.2023 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Trained new associates in successful sales and performance strategies.
- Managed and developed sales team.
- Established performance benchmarks, setting clear expectations for team members, and regularly reviewing progress against set goals, driving continuous improvement within the sales department.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Mobile Expert
T-Mobile
Warrenton, OR
09.2022 - 01.2023
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
Education
Joe Foss High
Sue Falls South Dakota 06.2005
Skills
- Goals and performance
- Team building and development
- Sales reporting
- Sales goals
- Staff management
- Sales team supervision
- Documentation skills
- Sales expertise
- KPI monitoring
- Relationship building and management
- Operations
Timeline
Assistant Sales Manager
T-Mobile
01.2023 - Current
Mobile Expert
T-Mobile
09.2022 - 01.2023
Joe Foss High