Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Van Fosson

Reno,NV

Summary

Committed to meeting big-picture goals by implementing day-to-day improvements while working closely with coworkers to uphold spa and customer service standards of excellence. Great problem-solver and goal-oriented.

Overview

3
3
years of professional experience

Work History

Spa Manager

Spavia
06.2021 - 01.2024
  • Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
  • Recommended spa treatments and services, boosting sales and bringing in new clientele.
  • Greeted spa guests warmly to create positive first impression of establishment.
  • Ensured strict adherence to sanitation protocols, protecting both guests'' health as well as the reputation of the spa business.
  • Recorded product sales into spa's weekly income report.
  • Generated reports to track spa performance and make recommendations for improvement.
  • Conducted regular staff meetings, informing team members of new spa services and policies.
  • Oversaw upkeep of entire facility and notified maintenance for service repairs.

Educator

Lululemon
09.2020 - 05.2021
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked effectively in fast-paced environments.
  • In my position as an eductor, my main goal was to educate guests on the fabrics, features, fit and function of all lululemon products. The goal was to have every guest leave the store having learned something, rather than having purchased something. I provided guests with knowledge of the product(s), knowledge of the community, and knowledge of the lululemon culture. Being welcoming, attentive, and hospitable was very important in my role, and is important in all jobs I have encountered.

Education

No Degree - Esthetics

G Skin And Beauty Institute
Reno, NV
08.2024

High School Diploma -

Mountain View High School
Mountain View, CA
06.2017

Skills

  • Conflict Mediation
  • Appointment Scheduling
  • Staff Management
  • Spa operations
  • Membership promotion
  • POS System Operation
  • Calm Under Pressure
  • Customer Service
  • Organizational Skills

Timeline

Spa Manager

Spavia
06.2021 - 01.2024

Educator

Lululemon
09.2020 - 05.2021

No Degree - Esthetics

G Skin And Beauty Institute

High School Diploma -

Mountain View High School

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Amanda Van Fosson