Amanda Vega
Ft Worth
Summary
Dynamic leader with extensive experience at Home Depot, excelling in operational efficiency and culture development. Spearheaded initiatives to maintain over 600 days of safety, significantly enhanced customer relations, and led a diverse team of up to 120 associates. Expert in problem-solving and leadership development, achieving notable profit and loss management success.
Overview
19
19
years of professional experience
Work History
Store Manager
Home Depot
12.2019 - 02.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees. Accomplishing over 600 days safe.
- Managed inventory control, shrink prevention, and maximized profit by overseeing the profit and loss statement.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed 100 to 120 store associates successfully in a fast-paced environment through proactive communication, positive feedback, and in-the-moment coaching.
- Assisted with hiring, training and mentoring associates to continue to take on new roles in the company.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Conducted regular performance reviews for assocaites, providing constructive feedback and opportunities for growth.
- Oversaw volunteer organization within the district, captaining projects to benefit the community involving 10 stores and district personnel.
Assistant Store Manager
Home Depot
05.2013 - 12.2019
- Analyzed and reported on key performance metrics to senior management.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised operations staff and ensured continued training with all associates to remain cooperative with company policies and procedures.
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Managed inventory levels effectively to minimize stock shortages and overstocks.
- Managed seasonal transitions smoothly, minimizing disruptions while maintaining adequate stock levels.
Department Supervisor
Home Depot
08.2007 - 05.2013
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 7 to 13 employees, delegated tasks, and held each employee accountable for completing assignments.
- Oversaw stretch assignments such as safety captain and captain of training and development.
- Assigned tasks and established work schedules to staff to cover operational needs.
Warehouse Associate
Walmart
05.2006 - 10.2007
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and tracking merchandise.
Education
No Degree - Economics
Southern Methodist University
Dallas, TXSkills
- Goals and performance
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Outstanding communication skills
- Team motivation
- Leadership development
- Operational efficiency
- Culture development
- Program implementation
Accomplishments
- Achieved shrink reduction year over year by developing and following an action plan to maximize operational excellence with accuracy and efficiency.
- Collaborated with a team of 55 associates in the development of veteran housing and disaster relief.
- Managed a store that exceeded company expectations in Associate Commitment and safety during multiple timeframes.
- Achieved staffing excellence through effectively managing hours and labor expectations with precision and dedication to retention.
- Championed strategies for improving customer service; planning and executing across 10 stores.
- Lead training seminars, speaking in front of groups of more than 50 managers focusing on improving leadership qualities and strategies for delivering performance management.
Timeline
Store Manager
Home Depot
12.2019 - 02.2025
Assistant Store Manager
Home Depot
05.2013 - 12.2019
Department Supervisor
Home Depot
08.2007 - 05.2013
Warehouse Associate
Walmart
05.2006 - 10.2007
No Degree - Economics
Southern Methodist University
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