Amanda Vicente

Pension Coordinator | BeneSys

• Manage day-to-day administration of multi-employer defined benefit and defined contribution pension plans
• Review and calculate retirement benefits, disability pensions, and survivor benefits in accordance with ERISA and plan provisions
• Maintain participant records and ensured data integrity within pension administration systems
• Respond to participant inquiries regarding vesting, early retirement options, and benefit calculations
• Ensure compliance with federal regulations, IRS requirements, and internal policies
• Collaborate with internal departments (eligibility, contributions, accounting) to resolve discrepancies
• Generate pension estimates and prepare documentation for trustee approval

• Reconcile account files and produce monthly reports.
• Assist in preparation and processing of payroll to facilitate prompt staff payments.
• Streamline communication channels between departments and vendors to enhance collaboration.
• Maintain employee records, onboarding documentation, and HR files.
• Assist in procurement of food, beverage, and office supplies.

• Delivered exceptional customer service to enhance shopping experiences and foster loyalty.
• Assisted customers in selecting products, ensuring satisfaction through personalized recommendations.
• Managed inventory and merchandising, optimizing product displays to drive sales.
• Trained new team members on sales techniques and store policies to promote consistency.