Amanda Vidimos
League City,Texas
Summary
Experienced investigator and intelligence professional with expertise in security operations, threat and data analysis, policy interpretation, and comprehensive research.
Overview
11
11
years of professional experience
1
1
Certification
5
5
Licenses
1
1
year of post-secondary education
Work History
SIU Assistant Case Manager
Allied Universal Compliance and Investigations
02.2024 - Current
- Conducted detailed reviews of disposition reports for accuracy, collaborating with the case manager to rectify discrepancies
- Facilitated training sessions on policy language comprehension, empowering team members to navigate complex insurance policies
- Contributed to enhancing efficiency of case management procedures within SIU
- Participated in regular case reviews to evaluate progress and ensure adherence to protocols
- Created standardized templates to streamline document and report creation, ensuring consistency and professionalism
- Led targeted training sessions on effective techniques for recording statements, ensuring accuracy and reliability of gathered information
- Provided detailed feedback to investigators on their case dispositions, offering constructive insights to enhance accuracy and effectiveness
SIU Investigator II
Allied Universal Compliance and Investigations
07.2023 - Current
- Worked on behalf of Liberty Mutual Insurance to conduct SIU investigations
- Conducted prompt and thorough investigations on referred files
- Prepared investigative action plans, summary of key findings, and closing reports
- Interviewed insureds, witnesses, claimants to better evaluate a claim's legitimacy
- Investigated and analyzed complex, potentially fraudulent, insurance claims referred to SIU
- Performed social media investigations for workers' compensation, bodily injury, homeowners, and auto claims
- Collaborated with industry anti-fraud organizations to resolve claims
- Analyzed information gathered during investigations to report findings and make recommendations
- Conducted audits to ensure compliance with SIU standards
- Reviewed claims to determine if they met the reporting threshold for State Fraud Referrals
- Prepared State Fraud Referrals for claims meeting the reporting threshold
Claims Specialist I
Nationwide Insurance
01.2022 - 01.2023
- Trained on and handled 33 states, licensed in 5 states that require state-specific licensing
- Investigated and evaluated coverage, legitimacy, and fraud potential of 100+ auto claims a month
- Asked pertinent questions related to the claim to ascertain if further investigation is needed
- Actively mitigated fraud once recognized
- Worked closely with the Special Investigations Unit to actively detect, mitigate, and further investigate fraud
Federal Contracted Security Officer
Paragon Systems
01.2020 - 01.2022
- Highly proficient in operation security and situational awareness
- Experienced in emergency incident management and dynamic situational control
- Received regular recognition on my ability to de-escalate tense circumstances
State Contracted Officer
Texas Military Department
01.2017 - 01.2020
- Served on multiple tactical teams involving V.I.P
- And Presidential security detail
- Handled flight line security, protected building inspection and tactical alarm response & mitigation
- Served on patrol at Ellington, handling security concern and police related matters as they develop
- Enforced all aspects of Force Protection Conditions and Random Antiterrorism Measures
Intelligence Analyst
Texas Army National Guard
01.2014 - 01.2020
- Top Secret/SCI Clearance
- Completed analyzation of raw data into comprehensible information
- Performed threat identification and preparatory course of action planning
- Provided analytical predictions used to direct and disseminate intelligence
- Compiled of final products into clear and concise package for delivery
Education
M.A. - International Security Studies
University of Arizona
Tucson, AZ 07.2023 - 12.2024
B.A.S. - Intelligence and Information Operations: Law Enforcement Emphasis
University of Arizona
Tucson, AZ05.2023
A.A.S. - Intelligence Operations Studies
Cochise College
Sierra Vista, AZ05.2021
Skills
- Policy interpretation
- Investigation techniques
- Comprehensive interview techniques
- Fraud detection and mitigation
- Information Security
- Incident response
- Digital forensics
- Network forensics
- Case planning, documentation, and analysis
- Proficient in Microsoft Word, Excel, PowerPoint, and Zoom
Certification
- Intelligence Community - Centers for Academic Excellency Scholar
- Licensed Property-Casualty Adjuster (TX, NM, OK, WY, LA) – 2022-Current.
Timeline
SIU Assistant Case Manager
Allied Universal Compliance and Investigations
02.2024 - Current
M.A. - International Security Studies
University of Arizona
07.2023 - 12.2024
SIU Investigator II
Allied Universal Compliance and Investigations
07.2023 - Current
Claims Specialist I
Nationwide Insurance
01.2022 - 01.2023
Federal Contracted Security Officer
Paragon Systems
01.2020 - 01.2022
State Contracted Officer
Texas Military Department
01.2017 - 01.2020
Intelligence Analyst
Texas Army National Guard
01.2014 - 01.2020
A.A.S. - Intelligence Operations Studies
Cochise College
B.A.S. - Intelligence and Information Operations: Law Enforcement Emphasis
University of Arizona
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