Amanda Violette
East Hampton
Summary
Very Fast learner who is highly experienced in many types of work and enjoys keeping busy and multitasking, while completing tasks in an organized timely manner.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Retail Merchandiser
Sas Retail Merchandising
04.2025 - Current
- Follow and execute planograms to enhance product visibility and improve the shopping experience for customers by physically moving, stacking, and arranging products. This includes building and installing shelving as needed.
- Built strong relationship with store management and employees which provides effective communication, collaboration, and support, which can enhance team performance and customer service.
- Coordinate with management to plan and schedule reset timelines.
- Implemented company standards for product presentation.
- Maintained a clean and organized work environment throughout the day.
- Ensured that all products were properly priced and labeled correctly.
- Received ongoing training from management on current industry trends and best practices related to merchandising operations.
- Organized merchandise by following company guidelines for placement and execution.
- Stocked shelves with new or relocated items according to planogram specifications.
- Adhered to all safety regulations when assembling displays or performing other duties within the store environment.
- Communicated effectively with team members regarding project updates or changes.
- Performed routine maintenance tasks such as cleaning shelves and restocking damaged goods.
- Adjusted shelves, bins, racks, and temporary displays to match provided plans.
- Provided excellent customer service while interacting with store personnel regarding product placement issues.
Delivery Driver
Vatra Logistics DSP for Amazon
Windsor
09.2024 - 02.2025
- Pulled carts to transfer packages from staging area to delivery vehicle.
- Scanned carts to ensure correct numbers of totes/packages are loaded.
- Delivered packages and goods to customers in a timely and efficient manner
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
- Ensured the safe handling and transportation of fragile or perishable items
- Adhered to all traffic laws and regulations while operating company vehicles
- Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
- Collaborated with dispatchers to coordinate daily delivery schedules
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally
- Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
- Performed routine vehicle inspections before and after each shift to ensure proper functioning of brakes, lights, tires, etc
- Reported any vehicle maintenance or repair needs promptly to the appropriate department
- Maintained cleanliness and organization of company vehicles at all times
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
- Utilized GPS navigation systems or maps to determine optimal routes for deliveries
- Communicated with customers about delivery options, delivery locations, or any issues involving delivery.
Homemaker/Companion Certified Dementia Practitioner
Home Helpers Homecare
09.2015 - 09.2024
- Certified Dementia Practitioner who cares for the aged, those with disabilities, special needs or other disorders. Experience working mostly in private homes, rehab facilities, assisted living communities, outpatient clinics, and nursing homes.
- Responsibilities
- Provided companionship and emotional and mental support.
- Lifted, walked, or transported clients who needed assistance.
- Helped clients plan and schedule a care plan that worked best for them and their needs by regularly evaluating and adjusting their care plans to ensure client satisfaction.
- Answered or made phone calls for clients to schedule or reschedule appointments.
- Gave transport when needed for medical appointments, running errands, recreational events etc.
- Helped clients maintain their personal dignity by providing bathroom/bathing and dressing assistance.
- Took care of house keeping and cleaning in their residence. This included, but was not limited to, sweeping, mopping, dusting, disinfecting, laundry, etc.
- Analyzed medical and behavioral changes in real time and documented into computer system before and after each shift.
- Interacted with clients, their families, doctors, and nurses in a polite and professional manner. This includes delivering difficult news and comforting people in traumatic situations.
- Provided clients with grocery shopping and preparing meals, especially those who have memory or balance issues.
- Reminded clients to take their medication. Created schedules or charts to help clients who had more difficulty remembering.
- Engaged with clients in conversations, games, exercises, or other activities to help them feel connected and improve their quality of life.
Homemaker and Companion
Independent Contractor
East Granby
01.2013 - 01.2015
- Assisted with lifting and walking; toileting; Prepared meals and helped feed client everyday according to instructions; shopped for groceries; brought out for recreational activities; cleaned entire house, vacuuming, dusting, sweeping and mopping floors, cleaned dishes, changed bed linens, and laundry. Provided companionship to client, which included assistance with hobbies; trips to social/recreational activities, brought for walks outside, and just spending quality time together.
- Accomplishments
- Made sure client was satisfied everyday and became very close friends. Provided client with a companion they could rely on and trust. Was there for client all the way up to the end of their beautiful life.
Assistant Manager
Subway
Hebron
01.2006 - 01.2008
- Customer service, inventory, cashier-counting money and made cash drops, entering information into computer system and updating systems for them, POS system knowledge, opened and closed the store, stocked and prepped foods, scheduled employees shifts, and covered shifts, daily cleaning.
- Accomplishments
- I brought up the customer service ratings for the individual restaurant which in return brought more customers their way.
Education
High School Graduate -
Rham High School
Hebron, CTSkills
- Delivery Driver Experience (3 years)
- Senior Care (10 years)
- Communications (10 years)
- Laundry (10 years)
- Patient Care (10 years)
- Caregiving (10 years)
- Cooking
- Basic Math
- Hoyer Lift
- Foods management (5 years)
- Assistant Management (2 years)
- Heavy Lifting
- Home Care
- Serving Experience
- Computer skills (10 years)
- Dementia Care
- Van Driver (3 years)
- Memory Care
- Customer service (10 years)
- Meal Preparation
- Restaurant Experience
- Alzheimer's Care
- Cleaning Experience (10 years)
- Visual merchandising
- Planogram execution
- Product presentation
- Inventory management
- Customer relationship management
- Scheduling coordination
- Product placement strategy
- Problem solving
- Adaptability to change
- Brand awareness
Certification
- Driver's License
- Certified Dementia Practitioner 2018 to 2024
- CPR Certification
Accomplishments
Longest working caregiver employee with the company.
Timeline
Lead Retail Merchandiser
Sas Retail Merchandising
04.2025 - Current
Delivery Driver
Vatra Logistics DSP for Amazon
09.2024 - 02.2025
Homemaker/Companion Certified Dementia Practitioner
Home Helpers Homecare
09.2015 - 09.2024
Homemaker and Companion
Independent Contractor
01.2013 - 01.2015
Assistant Manager
Subway
01.2006 - 01.2008
High School Graduate -
Rham High School