Amanda Voeltz
Green Valley,AZ
Overview
13
13
years of professional experience
Work History
Restaurant Waiter
Rusty Pelican Restaurant
08.2022 - 07.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Wait Staff Member
Brier Pizza Kitchen
08.2019 - 03.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Supervisor
The Grotto Cafe
09.2017 - 08.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Restaurant Manager
Five Spot Soul Food
01.2015 - 07.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Assistant Manager
Mukilteo Cafe
12.2011 - 02.2015
Skills
- Service Quality
- Cash handling
- Reliability
- Multitasking
- Memory retention
- Attention to detail
Timeline
Restaurant Waiter
Rusty Pelican Restaurant
08.2022 - 07.2024
Wait Staff Member
Brier Pizza Kitchen
08.2019 - 03.2021
Supervisor
The Grotto Cafe
09.2017 - 08.2019
Restaurant Manager
Five Spot Soul Food
01.2015 - 07.2017
Assistant Manager
Mukilteo Cafe
12.2011 - 02.2015