Amanda Wardell
Summary
A hardworking employee, that has a lot of customer service experience. A smile on you face is the way to win the race. Providing excellent customer service means going above and beyond and building a reputation between yourself, the customer, and the company. It is to ensure a business's success and for your own growth in the company. Working in customer service I have worked in teams a lot. A positive work environment makes positive happy employees. Good communication is key so we can all work towards goals and progress.
Overview
6
6
years of professional experience
Work History
Baker
Covelli Enterprises
02.2023 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Assisted in planning and running promotional events and campaigns.
- Operated ovens and bakery equipment to prepare products according to recipes.
Sales Associate
Dollar General Store
09.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Restaurant Busser
Primo Barones
08.2018 - 02.2019
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Server
Pizza Hut
02.2018 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Associate of Arts - Practical Effects
Douglas Education Center
Monessen, PA05.2022
Skills
- Food Safety
- Customer Service
- Team Player
- Quality Control
- Customer Needs Assessment
- Problem-Solving Skills
Section name
Painting, Drawing, Sculpting, Mold making, Casting, Prop fabrication, Jewelry making, photography.
Timeline
Baker
Covelli Enterprises
02.2023 - Current
Sales Associate
Dollar General Store
09.2022 - 01.2023
Restaurant Busser
Primo Barones
08.2018 - 02.2019
Server
Pizza Hut
02.2018 - 08.2018
Associate of Arts - Practical Effects
Douglas Education Center
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