Amanda Warne
Clarkston,WA
Summary
Amanda Warne has been in the behavioral health sector for over twelve years. Amanda currently holds an NPI and CAQH ID. Amanda also holds a Counselor Agency Affiliated License (CAAL) in WA State, and is also RBT certified. Amanda earned a Master of Science in Psychology-Applied Behavior Analysis from Purdue University Global. Amanda offers strategies and techniques to individuals and their families, as well as exceptional experience in autism, behavior intervention, and parent communication training. Amanda has experience wit Intellectual Developmental Disability (IDD) individuals. Amanda is a professional in her field. Amanda maintains the confidentiality of confidential documentation and adheres to HIPAA regulations. Amanda can provide telehealth services for families and individuals to conduct assessments and provide therapy techniques to enhance client behavior and safety planning.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Swing Shift Supervisor
Volunteers of America
Everett, WA
05.2022 - Current
- Amanda works as a Swing Shift Supervisor, where she collaborates with team members, documentation, and crisis communications
- Additionally, Amanda assists in the provision of resources to individuals who are in crisis and the evaluation of safety, suicide ideation (SI), and homicidal ideation (HI)
- Amanda collaborates with law enforcement, designated crisis responders (DCR's), MCOT, Heart Team, PACT team, and law enforcement
- Amanda is HIPAA compliant, provides input documentation, and demonstrates empathy, validity, and active listening skills to our clients
- Amanda is also accountable for supporting the crisis line's overall operations
- Amanda collaborates with the program manager to guarantee efficiencies and an exceptional level of customer service, providing continuous coaching to both new and existing staff and case consultations
Medication Technician/Caregiver
Brookdale Senior Living
Lewiston, ID
03.2020 - 05.2020
- Amanda supervised the med carts and ensured that HIPAA regulations are followed when dispensing medication to residents
- Providing hands-on care to our residents, ensuring 100% quality care and time management
- Strong communication between staff and residents is essential for providing effective care
- When it comes to giving medications to residents, time management is critical
- Amanda provided empathy and quality care to residents
Habilitative/Behavioral Intervention Analyst
Opportunities Unlimited, Inc
Lewiston, ID
10.2016 - 05.2019
- Amanda assisted elementary, junior high, and high school students in achieving success within the Lewiston Idaho School District
- Amanda was a member of the Northwest Children's Home Educational Center in Lewiston, Idaho
- Amanda facilitated the transition of children into a public-school environment and helped them reduce negative behavior
- Provided play therapy, socialization skills, and the achievement of aims and objectives that are feasible for the group while working with children in a group setting
- Amanda offered mentorship and set short-term and long-term objectives for the group to achieve success in a community setting and at home
- Amanda convened children at OUI Agency to foster group creativity, vocational skills, communication, and socialization
- Collaborated with clients who have intellectual and behavioral disabilities to facilitate the development of life skills and interactions with peers and in the community
- Amanda honed her skills in speech, pronunciation, decorum, and respectful conduct
- Amanda assisted in concentrating on the resolution of individual anxieties and concerns
Call Center Agent
Life-Track Services
Clarkston, WA
04.2008 - 04.2017
- Amanda effectively managed challenging conversations with family members and graduates
- Amanda made certain that policies and procedures were adhered to
- Confidently and professionally communicated to facilitate the completion of surveys
- Amanda explained the confidentiality of the surveys by informing parents and graduates that surveys can be anonymous
- Amanda administered surveys to graduates to assess their post-graduation status
- Strong communication was facilitated using empathy and an emphasis on clarity and tone
Education
Masters of Science - Psychology in Applied Behavior Analysis
Purdue University Global
West Lafayette, IN09.2021
Bachelor of Science - General Studies in Education
Lewis-Clark State College
Lewiston, ID12.2016
Associate of Science - Paralegal Studies in Paralegal
Walla Walla Community College
01.2014
Skills
- Writing Skills
- Developmental disabilities experience
- Microsoft Office
- Leadership
- HIPAA
- Customer relationship management
- Adobe Acrobat
- Medical Records
- Patient monitoring
- Intake Experience
- Autism Experience
- Behavioral Health
- Microsoft Office Suite
- Analysis skills
- Administrative Experience
- Data collection
- Individual / group counseling
- Technical support
- Customer Service
- Special Education
- Group Therapy
- Microsoft Access
- Tutoring
- Conflict management
- Organizational Skills
- Mental health counseling
- Data Entry
- Curriculum Development
- Windows
- Motivational Interviewing
- Documentation review
- Caregiving
- Sales
- Meeting Facilitation
- Google Docs
- Training & development
- Teaching
- Behavioral Therapy
- Crisis Intervention
- Computer skills
- Crisis Management
- Microsoft Excel
- Discharge planning
- Managed care
- Program Management
- Experience with children
- Typing
- Childcare
- EHR systems
- Program Development
- Child & family counseling
- Technology Tablets
- Quantitative analysis
- Clinical counseling
- Applied Behavior Analysis
- Research
- Social Work
- Communication skills
- Supervising experience
- Outlook
- Case Management
- Cognitive Behavioral Therapy
- Medication Administration
- Mentoring
- Telehealth
- Community
- Care plans
- Word
- SharePoint
- Crisis management
- Documentation practices
- Compliance training
- Resource allocation
- Team collaboration
- Customer service
- Active listening
- Conflict resolution
- Time management
- Staff training
- Problem solving
- Behavioral analysis
- Empathetic engagement
- Safety evaluation
- Key performance indicators
- Mentoring and coaching
- OSHA regulations compliance
- Employee scheduling
- Role modeling
- Shift leadership
Certification
- First Aid Certification
- RBT Certification
- CPR Certification
- Driver's License
Timeline
Swing Shift Supervisor
Volunteers of America
05.2022 - Current
Medication Technician/Caregiver
Brookdale Senior Living
03.2020 - 05.2020
Habilitative/Behavioral Intervention Analyst
Opportunities Unlimited, Inc
10.2016 - 05.2019
Call Center Agent
Life-Track Services
04.2008 - 04.2017
Masters of Science - Psychology in Applied Behavior Analysis
Purdue University Global
Bachelor of Science - General Studies in Education
Lewis-Clark State College
Associate of Science - Paralegal Studies in Paralegal
Walla Walla Community College
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