Executive Broker
Realtor
06.2014 - Current
- Prepared contracts and related documentation according to strict standards.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Recorded supporting documentation for phone calls and written correspondence.
- Completed training programs to remain updated and further develop proficiency of important industry information.
- Arranged for inspections and surveys of sold properties.
- Provided customer support and follow-up with members as assigned, implementing exceptional problem-solving and management and responding appropriately to inquiries.
- Mentored new agents to create their work flow along with monitoring risks in their paperwork.