Epic
Amanda Weslow
Patient Admissions Representative
Sobieski
Summary
Former dynamic Patient Admissions Representative at Bellin Health with a proven track record in enhancing patient experiences through excellent communication and organizational skills. Expert in HIPAA compliance and medical billing, successfully managed provider schedules and streamlined processes, ensuring efficient patient flow and satisfaction. Committed to ethics and integrity in all interactions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Languages
Work History
Patient Admissions Representative
Bellin Health
12.2015 - 07.2025
- Performed registration and preadmission's of patients accurately in include scheduling, confirmations, reschedules, and cancellations of appointments in person and via phone. Routed calls to appropriate departments and routed care team information to the appropriate areas efficiently and accurately. Helped with triaging patients. Pleasantly greeted and assisted patients with payment/collection information, understanding their explanation of benefits, and meeting payer requirements. General office support of the clinic to include data entry, mail correspondence, paper and chart filing, scanning documents, requesting files, downloading notes and files, and maintaining properly functioning equipment. Assisted in facilitating new processes or procedures for patient and departmental needs. Organizational skills to ensure a successful and positive encounter with the patients we serve. Worked with 3 providers in particular and was in charge of their schedules, whether it be if a provider went on maternity leave, requested days off. Sent out recalls to patients. Medication refills.
PCW
Rem Wisconsin
01.2013 - 12.2015
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
Education
No Degree - Medical Assistant
Northeast Wisconsin Technical College
Green Bay, WI12.2026
Medical Administrative Assistant Certificate - Health Administration
Rasmussen University
Green Bay, WI05.2012
Skills
HIPAA compliance expertise
Professional ethics
Strong focus on accuracy
Workplace professionalism
Appointment coordination
Strong organizational abilities
Skilled in software usage
Strong verbal communication
Co-worker training in Epic
Effective relationship building
Cross-cultural communication
Leadership qualities
Excellent interpersonal skills
Ethics and integrity
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteImportant To Me
Healthcare benefitsCareer advancementWork-life balanceFlexible work hoursWork from home optionPaid time off401k matchPaid sick leaveTeam Building / Company RetreatsPersonal development programsCompany CultureLanguages
English
Full Professional
Timeline
Patient Admissions Representative
Bellin Health
12.2015 - 07.2025
PCW
Rem Wisconsin
01.2013 - 12.2015
Medical Administrative Assistant Certificate - Health Administration
Rasmussen University
No Degree - Medical Assistant
Northeast Wisconsin Technical College