Amanda Whitaker
Decatur,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Server/Bartender
Spondivits
07.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Customer Service Representative
Will County Health Department
09.2021 - 05.2022
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Followed prescribed safety protocols when supplying callers with advice, consistently directing individuals to appropriate medical facilities or resources.
- Provided referrals to local clinics, urgent care centers and hospitals for patients based on query responses.
- Assisted clients with locating and signing up for COVID-19 tests based on provided information.
Phlebotomist
Grifols Plasma Center
01.2012 - 02.2014
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Education
High School Diploma -
Danville High School
DanvilleSkills
- Organization and Time Management
- Proficient in EPIC
- Quality Control
- Proficient in MS systems
Timeline
Server/Bartender
Spondivits
07.2022 - Current
Customer Service Representative
Will County Health Department
09.2021 - 05.2022
Phlebotomist
Grifols Plasma Center
01.2012 - 02.2014
High School Diploma -
Danville High School