Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Patient Financial Navigator
Florida Cancer Specialist
2023.07 - Current
Monitoring and collecting the financial responsibility of patients
Make sure ordered treatments are within Insurance Guidelines
Keep patient insurance benefits up to date in Centricity and Onco
View patients services for diagnosis and insurance coverage appropriately
Help patients with financial assistance (copay cards, financial aid programs)
Communicate with the MD team on needed information for authorization for treatments
Complete managed care for approvals and Navigators daily duties.
Medical Assistant
Florida Cancer Specialist
2018.06 - 2023.07
Greet Patients
Check and record vital signs
Go over current medications
Perform blood draws and phlebotomies
In-put patient information into Onco.
Phlebotomist
Lee Health
2017.10 - 2018.03
Perform Blood draws on patients
Knowledge of stat, times, and routine drawls.
Dental Assistant
Dental Offices
2015.02 - 2017.10
Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Documented patient dental health information, medical history, and vital signs for future reference.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Student Food Service Assistant
DeSoto School District
2012.03 - 2014.01
Maintained open communication with supervisors regarding issues or concerns that arose during shifts, facilitating prompt resolutions.
Exhibited excellent time management skills by consistently arriving early for shifts and completing assigned tasks within allotted time frames.
Collaborated with team members to ensure timely delivery of food orders, resulting in happy and satisfied patrons.
Adhered to strict health and safety guidelines while preparing food items, ensuring the well-being of all diners.
Postal Service Clerk
Post Office
2011.01 - 2012.02
Streamlined package handling processes for improved delivery times and reduced damage incidents.
Collaborated with colleagues to develop innovative solutions for improving overall postal operations.
Contributed to increased customer retention rates through personalized interactions showcasing commitment to quality service.
Expedited time-sensitive deliveries by accurately identifying priority items during sorting procedures.
Bakery Production Worker
Krogers Grocery Store
2007.03 - 2008.01
Maximized freshness of baked goods by closely monitoring oven temperatures and adjusting as needed for optimal results.
Turned on equipment to run facility at beginning of shift.
Participated in regular team meetings to discuss process improvements, share ideas, address challenges collectively.
Ensured accurate order fulfillment by carefully packaging finished products according to customer specifications.
Enhanced bakery production efficiency by streamlining processes and implementing time-saving techniques.
Therapeutic Assistant
Florida Civil Commitment Center
2005.03 - 2006.02
Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
Supervised residents during all activities and transfers to monitor compliance and implement corrective actions.
Supported successful emergency response efforts by participating in regular drills and training exercises.
Prevented contraband introduction through diligent cell searches and visitor screenings.
Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
Detention Officer
Juvenile Detention Center
2003.05 - 2005.07
Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Responded promptly to emergency situations and provided medical aid.
Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Education
Horizon Healthcare Inst
Associates Degree - Healthcare Information Technology
Florida Southwestern State College
12.2022
Degree of Certificate - Medical Information Coder/Biller
Florida Southwestern State College
04.2022
Dental Assisting
Charlotte Technical College
Port Charlotte, FL
01.2015
High School Diploma -
Desoto County High School
Arcadia, FL
05.1999
Skills
Strong Interpersonal Skills
Communication
Detailed Oriented
Organizational
Critically Thinking Skills
Investigative/Analytic
HIPAA Compliance
Insurance Verification
Healthcare regulations
Financial Counseling
Customer Service
Payment Collection
Timeline
Patient Financial Navigator
Florida Cancer Specialist
2023.07 - Current
Medical Assistant
Florida Cancer Specialist
2018.06 - 2023.07
Phlebotomist
Lee Health
2017.10 - 2018.03
Dental Assistant
Dental Offices
2015.02 - 2017.10
Student Food Service Assistant
DeSoto School District
2012.03 - 2014.01
Postal Service Clerk
Post Office
2011.01 - 2012.02
Bakery Production Worker
Krogers Grocery Store
2007.03 - 2008.01
Therapeutic Assistant
Florida Civil Commitment Center
2005.03 - 2006.02
Detention Officer
Juvenile Detention Center
2003.05 - 2005.07
Horizon Healthcare Inst
Associates Degree - Healthcare Information Technology
Florida Southwestern State College
Degree of Certificate - Medical Information Coder/Biller
Florida Southwestern State College
Dental Assisting
Charlotte Technical College
High School Diploma -
Desoto County High School
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