Amanda Whitmer

Proven Team Leader-

• Successfully lead Team Members of assigned store in all daily functions.
• Conducted store inventory counts.
• Responsible for ordering all merchandise, food and supplies.
• Maintained industry knowledge of products and service changes.
• Create shift schedules for all store employees.
• Conducted assessments of potential team candidates.

Administrative duties:

• Multi-phone line system, call routing, message delivery, greeting visitors.
• Created high-quality documents, spreadsheets and presentations for internal, as well as client-facing needs (MS Office Suite).
• Responsible for regularly updating and maintaining accurate business records containing sensitive customer information.
• Organized physical files as well as digitized records for easy updating and retrieval by authorized team members.
• Maintained regular & professional communication via phone, email and in-person to address the needs of the business as well as the clients.

• Handled incoming mail, including bills and finances for client.
• Responsible for the scheduling of all medical appointments.
• Handled all interactions with client’s health insurance to ensure no interruption in care (including obtaining referrals and authorizations, preparing and submitting appeals).
• Provided transportation for client for both medical and routine trips.
• Assisted with all daily living activities and needs: bathing, grooming.
• Provided companionship for emotional support to assist client inmaintaining their self-esteem and general wellness.
• Household cleaning, laundry, organization and stocking of food and non-food items.
• Handled all errands including grocery shopping, pharmacy pick-ups, and general requests of the client.

• Greeted customers and vendors upon their entering & exiting the store.
• Assisted in price validation in response to customer inquiries.
• Maintained high production on check-out for customers to ensure a pleasurable and speedy process.
• Responsible for balancing and organizing assigned cash register.
• Daily cash handling, check processing, change counting, coupon validation & storage.