Amanda Wignall
Livingston,TX
Summary
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
12
12
years of professional experience
Work History
Shift Supervisor
Starbucks Coffee Company
07.2019 - Current
- Supervised daily operations and activities ensuring smooth functioning during assigned shift.
- Trained and mentored team of 30 members, providing guidance on standards, product knowledge, and customer service.
- Oversaw preparation of beverages and food items to meet quality and service standards
- Managed cash handling procedures, including opening and closing registers, and ensured accurate cash reconciliation.
- Addressed customer inquiries, concerns, and complaints.
- Supported store manager in administrative tasks, such as scheduling, and performance evaluations.
Project Coordinator
Register Tapes Unlimited, LP
09.2014 - 05.2016
- Managed and coordinated advertising campaigns in south-west region of United States.
- Handled over 50 customer calls per day.
- Collaborated with clients to understand their marketing objectives and develop effective advertising strategies
- Worked closely with internal teams, including creative, media, and account management
- Assisted with onboarding newly hired staff
- Monitored project progress, identified risks and took corrective action as needed
Digital Sales Specialist
Barnes & Noble | Texas
08.2011 - 10.2014
- Provided exceptional customer service and product knowledge allowing customers to make informed decisions about digital devices increasing sales by 10%.
- Assisted customers in selecting most suitable device based on need, preference, and budget.
- Offered technical support and troubleshooting to customers experiencing issues with devices.
- Conducted product demonstrations and training sessions for customers and sales associates.
Education
Associate of Science -
Houston Community College
Bachelors of Science - information and Technology
University of Arizona
Skills
- Service-Orientation
- Coordinating Daily Operations
- Persuasion
- Job Assignments
- Staff Development
- Bank Deposit Preparation
- Project Management
- Operational Excellence
- Production Efficiency
Timeline
Shift Supervisor
Starbucks Coffee Company
07.2019 - Current
Project Coordinator
Register Tapes Unlimited, LP
09.2014 - 05.2016
Digital Sales Specialist
Barnes & Noble | Texas
08.2011 - 10.2014
Associate of Science -
Houston Community College
Bachelors of Science - information and Technology
University of Arizona