Briyanna Wright
Baton Rouge,Louisiana
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
Work History
Shift Manager
McDonald's Restaurant
02.2015 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Defined clear targets and objectives and communicated to other team members.
Retail Associate
Walmart
11.2022 - 01.2023
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Customer Service Representative
Circle K
04.2020 - 09.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Medical Assisting
Medical Training College
Baton Rouge, LA05.2022
Skills
- Service-Orientation
- Operations Management
- Documentation
- Post-Incident Reviews
- Microsoft SharePoint
- Customer Service
- Strategic Planning
Timeline
Retail Associate
Walmart
11.2022 - 01.2023
Customer Service Representative
Circle K
04.2020 - 09.2021
Shift Manager
McDonald's Restaurant
02.2015 - 08.2023
No Degree - Medical Assisting
Medical Training College
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