Amanda Williamson
Fairfield,OH
Summary
Dynamic General Manager with a proven track record at Flying J Travel Center, excelling in operations management and team leadership. Skilled in problem resolution and customer relations, I have successfully enhanced service quality and employee performance, driving operational efficiency and fostering strong vendor relationships. Committed to achieving excellence in every aspect of business.
Overview
19
19
years of professional experience
Work History
General Manager
Flying J Travel Center
Walton, KY
06.2009 - Current
Cashier
Dicks Sporting Goods Distribution Center
Hamilton, OH
01.2007 - 11.2008
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and retention.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Education
Medical Assistant - Nursing
Southwestern
Franklin, Ohio09.2009
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and coaching
- Team leadership
- Customer relations
- Relationship building
- Inventory control
- Employee scheduling
- P&L management
- Labor cost controls
- Vendor relationships
- Recruitment
- Operations oversight
- Budget coordination
Timeline
General Manager
Flying J Travel Center
06.2009 - Current
Cashier
Dicks Sporting Goods Distribution Center
01.2007 - 11.2008
Medical Assistant - Nursing
Southwestern