Amanda Wood
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Access position. Ready to help the team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Health Information Management
Ut Southwestern Medical Center
01.2023 - 06.2023
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Secured confidential patient information from unauthorized access.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Performed software updates, upgrades and data backups.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Senior Patient Access Representative
Texas Health Resources
01.2012 - 09.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Answered incoming calls, scheduled appointments and filed medical records.
Education
Associate of Arts -
University of Phoenix
Tempe, AZ01.2021
Technical- Medical Management -
Concorde Career College
Grand Prairie, TX01.2012
High School Diploma -
Midlothian High School
Midlothian, TX06.2009
Skills
- Effective Communication
- Training and Mentoring
- Operational Planning
- Proficient in Epic, Meditech
- Recruiting and Interviewing
- Health Records Review
- HIPAA and HITECH Requirements
- Data Oversight
- Trained in Epic
Certification
- Certified Healthcare Access Associate
- Medical Management
Timeline
Senior Health Information Management
Ut Southwestern Medical Center
01.2023 - 06.2023
Senior Patient Access Representative
Texas Health Resources
01.2012 - 09.2022
Associate of Arts -
University of Phoenix
Technical- Medical Management -
Concorde Career College
High School Diploma -
Midlothian High School
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