Maintain meticulous medical records (SOAP notes) and coordinate seamless follow-up care for clients.
Operations Manager
JERRELL'S BETR BRGR
Directed multi-site operations (SoHo, Hoboken, Lincoln Center); achieved and maintained a consistent 'Grade A' NYC Health Department rating through rigorous auditing and staff training.
Managed all inventory and vendor relationships while resolving high-pressure logistical challenges.
Project Lead & Veterinary Technician
CITY VETERINARY CARE / THE TOBY PROJECT
01.2005 - 01.2012
Mobile Unit Architecture: Spearheaded the 'ground-up' construction and launch of the Toby Project mobile surgical van.
Strategic Procurement: Personally negotiated with pharmaceutical and hardware companies to secure massive discounts and donations of surgical instruments and medications.
Clinical Management: Performed advanced dental prophylaxis and managed inventory/ordering for a busy 7-doctor practice.
Veterinary Technician
HUMANE SOCIETY OF NEW YORK
01.1998 - 01.2006
Provided intensive nursing care for critically ill patients, including blood transfusions and physical therapy for neurological and orthopedic trauma.
Managed pain protocols using controlled drug CRIs (Hydromorphone, Dexdomitor, Fentanyl).
Certified Veterinary Assistant/Veterinary Surgical Technician at Clark Fork Veterinary ClinicCertified Veterinary Assistant/Veterinary Surgical Technician at Clark Fork Veterinary Clinic
Veterinary Technician and Surgical Technician at EAST LOHMAN VETERINARY CLINICVeterinary Technician and Surgical Technician at EAST LOHMAN VETERINARY CLINIC