Michele Malinowski
White Plains,MD
Overview
1
1
Certification
13
13
years of professional experience
Work History
Surgical veterinary technician
Last Chance Animal Rescue
Waldorf, MD
01.2023 - 03.2024
- Assisted in preparing animals for procedure , and recovery post operation
- Daily care of in house well and sick animals, including quarantine illnesses
- Reset and daily cleaning of rooms, including stocking daily needs
Bather
Pet Smart
Waldorf, MD
05.2022 - 01.2023
- Scheduled appointments, check in and out clients
- Create invoice cording to services provided
- Provided positive salon experiences upholding company policies
Assistant Manager Retail
Walgreens
Waldorf, MD
06.2020 - 06.2022
- Resolved customer complains quickly and effectively while maintain a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Communicated with clients to address questions, concerns and needs to provide quality customer service
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
Lead Reset Supervisor
Crossmark
Waldorf, MD
08.2015 - 06.2020
- Delegated task to team members according to individual strengths
- Oversaw the training of employees on job responsibilities
- Preform reset to mode or plan-o-gram instruction
Assistant Manager
Family Dollar
La Plata, MD
05.2013 - 07.2015
- Trained new employees in product knowledge, customer service protocols, cash management
- Assisted with daily operations from open to closing duties
Cash Office Manager
Toys R Us
Waldorf, MD
10.2010 - 05.2013
- Resolved discrepancies between actual cash counts and book balances in a timely manner
- Analyzed financial data to ensure accuracy of transactions
- Manage the reconciliation process for all store registers on a daily basis
- Monitored cashier performance, identified areas for improvement and provided coaching as needed
- Supervised and trained cashiers in proper cash handling, customer service and safety protocols
Education
High School Diploma - undefined
Lackey High
Medical Assistant - undefined
Vocational School Certificate
Certification
06/2010 CNA College of Southern Maryland, 06/2010 Medical Administration Assistant College of Southern Maryland, 06/2010 Phlembotomy Technician College of Southern Maryland
Timeline
Surgical veterinary technician
Last Chance Animal Rescue
01.2023 - 03.2024
Bather
Pet Smart
05.2022 - 01.2023
Assistant Manager Retail
Walgreens
06.2020 - 06.2022
Lead Reset Supervisor
Crossmark
08.2015 - 06.2020
Assistant Manager
Family Dollar
05.2013 - 07.2015
Cash Office Manager
Toys R Us
10.2010 - 05.2013
Medical Assistant - undefined
Vocational School Certificate
High School Diploma - undefined
Lackey High