Summary
Overview
Work History
Education
Skills
References
Timeline
SalesAssociate

Amanda York

Salem,OR

Summary

Hardworking and reliable former assistant manager. Highly organized, proactive and punctual with team-oriented mentality.

Driven approach to continuous improvement.

exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer service. Experienced, offering over 9 years working in retail. Focused and enthusiastic demeanor.

Overview

21
21
years of professional experience

Work History

Sales Associate

Harbor Freight Tools USA Portland Rd
Salem, OR
10.2022 - Current
  • Delivered exceptional customer service by assisting customers with product selection and inquiries.
  • Handled cash transactions efficiently while adhering to company cash handling policies.
  • Managed returns, exchanges and refunds.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Helped to main organized and welcoming store appearance.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.

Assistant Store Manager

Dollar Tree #1745
Salem, OR
09.2016 - 09.2022
  • Delegated tasks, managing shift changes and brakes and conducting keyholder duties to open and close business.
  • Oversaw aspects of maintenance and inventory.
  • Set schedules and found coverage as needed.
  • Supervised cashiers in processing credit, debit, and cash payments, and counting their tils at start and end of their shifts along with random audits.
  • Assisted customers, answered questions and resolved problems, Over the phone and in person.
  • Trained staff on daily duties and provided feedback.
  • Inventory receiving and ordering.
  • Preparing and taking daily deposits to the bank.
  • Following store policy to record and dispose of broken items.

Support Staff Member

Ron Wilson Center
Monmouth, OR
01.2005 - 02.2008

Assisted clients with daily hygiene.

Assisted in meal preparation and executed basic cleaning tasks.

Oversaw outings including fairs, bowling, shopping, and dining while ensuring accurate financial record-keeping.

Helped to maintain daily activities logs for each resident.

Recorded and provided daily medications for residents, maintaining accurate medication schedules.

Education

High School Diploma -

South Salem High School
Salem, OR
06-2000

Skills

Achieved high customer satisfaction by resolving issues promptly and effectively

Reliable and punctual

Cash register operation

Positive and professional

References

Linda Kuderer (503)362-8045:

Family friend, known 18+ years

Denise Ramirez (503)269-7899:

Friend & ex co-worker, known 8+ years

John Parker (503)779-7969:

Friend, known 15 years.

Timeline

Sales Associate

Harbor Freight Tools USA Portland Rd
10.2022 - Current

Assistant Store Manager

Dollar Tree #1745
09.2016 - 09.2022

Support Staff Member

Ron Wilson Center
01.2005 - 02.2008

High School Diploma -

South Salem High School
Amanda York