Goal-oriented and welcoming. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. Background includes working in pediatrics for seven years.
Overview
12
years of professional experience
Work History
Allied Services Inc
Wilkes-Barre, PA
Pediatric Team Coordinator
07.2015 - Current
Job overview
Built strong relationships with patients through positive attitude and attentive response.
Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
Coached employees through day-to-day work and complex problems.
Managed office activities by maintaining communication between patients, outside agency records, and filing all documents.
Maintained master schedule and set up appointments.
Created and maintained medical records from time of admission through patient discharge.
Scheduled, rescheduled and cancelled appointments for pediatric patients.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Commonwealth Health
Wilkes-Barre, PA
Registrar
05.2011 - 07.2015
Job overview
Organized, reviewed and filed paperwork for secure recordkeeping.
Verified paperwork accuracy and checked for completion prior to processing.
Greeted every guest with personable approach and provided knowledgeable service.
Updated computer system with latest information to keep records current and accurate.
Maintained clean reception area to promote positive, professional environment for clients.
Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
Explained form wording to patients to help each understand information required.
Welcomed as many as one hundred patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
Maintained energy and enthusiasm in fast-paced environment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Child Development Council
Wilkes Barre , PA
Daycare Assistant
04.2009 - 05.2010
Job overview
Maintained clean, neat and hazard-free areas to protect children, personnel, and families.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Promoted learning and social development through structured and unstructured playtime.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Maintained effective schedule balance between rest periods, active play and instruction.
Met with parents about daily activities, positive developments and issues.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Taught children to organize toys, wash hands and share by leading by example.
Education
Fortis Institute - Forty Fort
, Kingston, PA
Medical Assistant
07.2010
West Side Area Vocational Technical School
, Pringle PA
High School Diploma
06.2008
University Overview
National Honor Society Member
Ranked in Top 10 % of class
Future Business Leaders of America Member
Skills
Medical Terminology Knowledge
HIPAA Requirements
Team Meetings
Resolving Problems
Efficient and Detail-Oriented
Decision-Making
Team building
Flexible and Adaptable
Multitasking Abilities
Excellent Communication
Written Communication
Self-Motivated
Timeline
Pediatric Team Coordinator
Allied Services Inc
07.2015 - Current
Registrar
Commonwealth Health
05.2011 - 07.2015
Daycare Assistant
Child Development Council
04.2009 - 05.2010
Fortis Institute - Forty Fort
Medical Assistant
West Side Area Vocational Technical School
High School Diploma
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