Summary
Overview
Work History
Education
Skills
Skills Experience
Awards
VOLUNTEER
Timeline
Generic

Amanda Zastrow

East Tawas

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

9
9
years of professional experience

Work History

Automotive Office Manager

AutoTech of East Tawas
10.2020 - 07.2022
  • Read and analyze the mechanics needs for them to complete the task
  • Retrieve parts/materials mechanics need to finish the job that they are on
  • Answer phones and set up appointments
  • Sell the work that needs to be completed on the vehicles so they can maintain safety while these vehicles are on the road.

Project Team Manager

Select A Sales/Daymon
01.2014 - 08.2020
  • Ensure that my merchandisers are completing their tasks in a timely manner and correctly
  • Rearrange shelves and the product on the shelves
  • Used store programs to create and print planograms and tags
  • I have a company tablet that I enter the work hours and take pictures of the completed tasks
  • Communication through email and company application tablet.

Sales Representative / Merchandiser

Mondelez International
12.2014 - 12.2017
  • Assured the stores had enough product to fill their shelves and keep filled until the next truck day
  • (I took and submitted product orders)
  • Up-sale product and sell the store shippers
  • Kept shelves stocked and our area in the backroom cleaned
  • I have a company tablet that I enter the work hours and take pictures of the completed tasks
  • Communication through email and company application tablet.

Data Entry

Phoenix Composites
09.2014 - 11.2014
  • Enter all the information from parts, catalog them and help create and organizing system for the parts
  • Used Microsoft Excel and had several different work sheets for these parts, they were based on which plane they came off, stable or unstable, and IPJ-9 or MFN.

General Manager/ Server

Harvest Group INC.
07.2013 - 09.2014
  • Interviewed and hired new staff
  • Train new hostesses and servers
  • Made schedule for the servers and hostesses
  • Took care of the customers as a first priority
  • Help my fellow servers with the care of their customers
  • Made and counted change back from the bill to the customer
  • Opened and closed the restaurant, and of the cash register
  • Cleaned work areas and prepped condiments and sides at the beginning and end of every shift.

Education

Surgical Technician Program -

Kirtland Community College

Associate in Business Administration - Business Administration

Kirtland Community College
01.2018

Skills

  • Workforce Management
  • Data Entry
  • Inventory Control
  • Expense Reporting
  • Customer Service
  • Operations Management
  • Staff Management
  • Office Management
  • Training and Coaching
  • Vendor Relations

Skills Experience

  • Exceptional customer service skills, enthusiasm and self-confidence in dealing with the public, organization, teamwork, and persuasion with sales abilities.
  • Microsoft Office
  • Word
  • Excel
  • Access
  • PowerPoint
  • Outlook Express
  • Point of Sales Systems
  • Rapid Fire
  • Aloha
  • Adelo

Awards

Magna Cum Laude

VOLUNTEER

Volunteer 4-H Majors Softball Coach, 2022

Tournament Winners

Volunteer Little League Minors Softball Coach, 2020

Undefeated Season

Timeline

Automotive Office Manager

AutoTech of East Tawas
10.2020 - 07.2022

Sales Representative / Merchandiser

Mondelez International
12.2014 - 12.2017

Data Entry

Phoenix Composites
09.2014 - 11.2014

Project Team Manager

Select A Sales/Daymon
01.2014 - 08.2020

General Manager/ Server

Harvest Group INC.
07.2013 - 09.2014

Surgical Technician Program -

Kirtland Community College

Associate in Business Administration - Business Administration

Kirtland Community College