Amanda Zuniga
Sacramento,CA
Summary
Resourceful Agent with an innate ability to communicate effectively with diverse audiences. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level position in any environment. Ready to help team achieve company goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Dental Receptionist
WellSpace Health
Sacramento, CA
09.2023 - Current
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Collected payments from patients in accordance with established policies and procedures.
- Managed front desk operations including scheduling appointments, collecting payments.
- Verified patient's eligibility for benefits under various insurance plans.
- Processed referrals to specialists when required by the dentist.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Facilitated coordination between primary care physician and specialists to ensure continuity of care.
Receptionist Assistant
Deanna Martins CPA
Sacramento, CA 95815
05.2022 - 03.2023
- - Receptionist duties: answering phones, greeting clients and directing them to the appropriate person
- - Manage the front desk, ensuring a clean and organized appearance
- - Provide administrative support to our team of accountants, including scheduling appointments, maintaining databases and preparing reports
- - Data entry and management of client information
- - Assist in the preparation of financial statements and other client reports
- - Assist with mailings and other office-related tasks
- - Ensure the office is well-stocked with supplies and equipment
Tile Agent
Doma
Sacramento , CA
03.2021 - 05.2022
- Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
- Duplicated and summarized documentation relevant to property title status, including current mortgages, trust deeds.
- Prepared closing disclosures, post-closing records and disbursements.
- Examined and verified 30-35 titles weekly.
- Checked accuracy and completeness of registration documents and rejected unacceptable packages.
- Audited Mortgage documents, Riders, Trust deeds, and noted issues in order to facilitate the document processes.
Process Assistant
Amazon
Sacramento, CA
10.2017 - 03.2021
- Attended to office operations and required paperwork.
- Assisted manager in all aspects of business operations.
- Participated in strategic planning for company growth.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Worked closely with coworkers to strategically plan for company growth.
- Enhanced efficiency of Process Assistant work by organizing resources, records and personnel to accomplish demanding targets.
- Drafted agendas, recorded minutes and created documents for meetings.
- Reduced staff personnel while improving response time and communications between corporate services and other departments within the company.
Education
Certificate - Dental Assisting
Western Career College
Sacramento, CA04.2003
High School Diploma -
Pacific West Career & Technology
Sacramento, CA06.2002
Skills
- Documenting Information
- Customer service abilities
- Time management
- Order fulfillment
- Organizational skills
- Schedule Management
- Problem-solving skills
- Scheduling
- Polite communication skills
- Customer service and care
Timeline
Dental Receptionist
WellSpace Health
09.2023 - Current
Receptionist Assistant
Deanna Martins CPA
05.2022 - 03.2023
Tile Agent
Doma
03.2021 - 05.2022
Process Assistant
Amazon
10.2017 - 03.2021
Certificate - Dental Assisting
Western Career College
High School Diploma -
Pacific West Career & Technology