Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
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Amanda (Amy) Kalweit

Centerville,MA

Summary

Operations Manager with extensive experience at Floor & Decor, specializing in team leadership and compliance. Achievements include significant improvements in inventory management and customer service, contributing to overall operational success. Proficient in logistics coordination and employee management, fostering efficient processes and a safe workplace.

Overview

36
36
years of professional experience

Work History

Operations Manager

Floor & Decor
Hyannis, Massachusetts
07.2023 - Current
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Built strong operational teams to meet process and production demands.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Managed inventory levels to maintain stock availability and minimize shortages.

Outbound Traffic Specialist

Christmas Tree Shops
Middleboro, USA
02.2004 - 07.2023
  • Leveraged over thirty-eight years of experience in retail, operations, and logistics across stores and warehouses.
  • Delivered exceptional customer service to stores and distribution centers.
  • Demonstrated a proven track record of success with strong references.
  • Specialized in merchandising ordering, employee management, and store operations.
  • Managed transportation logistics and inbound domestic vendor routings effectively.
  • Spearheaded new store openings, scheduling, and dispatching operations.
  • Conducted inventory analysis, allocation, and management to optimize stock levels.
  • Utilized Excel, Word, Access, and TMS/JDA/WMS for enhanced operational efficiency.

Christmas Tree Shops
West Dennis/West Yarmouth, USA
03.1989 - 02.2004

Education

High School Diploma -

Dennis Yarmouth Regional High School
05-1983

Skills

  • Customer service excellence
  • Merchandising and display
  • Employee management
  • Store operations
  • Transportation logistics
  • Vendor routing coordination
  • New store openings
  • Inventory management
  • Microsoft Office proficiency
  • E-commerce logistics
  • Cross-concept logistics
  • Transportation management systems expertise
  • Warehouse operations logistics
  • Compliance assurance
  • Staff training and development
  • Process optimization
  • Team leadership
  • Customer relationship management
  • Logistics coordination strategies
  • Time management
  • Problem-solving skills
  • Decision-making abilities

Hobbies and Interests

  • Camping
  • Gardening
  • Co-President of Barnstable Band Boosters (1996-1999)
  • Needlepoint
  • Cooking
  • Catering clambakes in summer

References

  • Dick Tibbetts, Inventory/Allocation Manager, Christmas Tree Shops, 64 Leona Dr, Middleboro, MA, 508-364-9501, Manager at Christmas Tree Shops from 02/2004 to 12/2018 (retired)
  • Darla Brown, Supervisor, Christmas Tree Shops, 64 Leona Dr, Middleboro, MA, 508-367-4761, djbrown225@verizon.net, Former Manager at Christmas Tree Shops from 02/2004 to 08/2021
  • Heather Macheras, Owner, Seaside Selections, 370 Main St, Hyannis, MA, 508-280-2122, hmacheras@comcast.net, Employer/Friend at Seaside Selections from 2011 to 2017
  • Chris Watson, Owner, Old Fashioned Clambake, Main St, Cotuit, MA, 617-216-5792, oldfashionedclambakesinc@gmail.com, Employer from 2010 to 2020

Timeline

Operations Manager

Floor & Decor
07.2023 - Current

Outbound Traffic Specialist

Christmas Tree Shops
02.2004 - 07.2023

Christmas Tree Shops
03.1989 - 02.2004

High School Diploma -

Dennis Yarmouth Regional High School