Amanda (Jay) Lynch
Stephens City,VA
Summary
I am a prompt, reliable, and optimistic customer service worker with nearly four years of retail experience. My experience has taught me crucial skills in resolving customer conflicts and managing resolutions. I thrive in fast-paced environments and am Experienced in communication, conflict resolution,and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Valley Health
01.2025 - Current
- Positively improved the dignity of patients by promoting hygiene
- Built rapport with patients and established trust
- Provided a friendly environment to patients
- Ensure patient safety
Retail Sales Associate
Hot Topic
11.2024 - Current
- Helped customers complete purchases and discover their style
- Maintenance and organization of merchandise
- Promote connection with customers and boost store loyalty.
Retail Sales Associate
Bath and Bodyworks
10.2021 - 01.2025
- Developed rapport with repeat clients, leading to increased loyalty and return visits
- Maintained organization of storage room and store presentation
- Offsite lead with responsibility of safe transportation of merchandise to storage
- Cashier lead with adept cash handling and evening tills
- Uphold positive customer experience with conflict resolution and compromise
Education
Associate of Applied Science - Nursing
Laurel Ridge Community College
Middletown, VA05-2025
High School Diploma -
Millbrook HighSchool
Winchester06-2021
Skills
- Customer service
- Communication
- Problem-solving
- Teamwork and collaboration
- Time-management
- Flexibility
- Critical Thinking
Certification
- Expected RN licensure following graduation: May 15th
- BLS- American Heart Association
Timeline
Nursing Assistant
Valley Health
01.2025 - Current
Retail Sales Associate
Hot Topic
11.2024 - Current
Retail Sales Associate
Bath and Bodyworks
10.2021 - 01.2025
Associate of Applied Science - Nursing
Laurel Ridge Community College
High School Diploma -
Millbrook HighSchool
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