Amanda Lynn Amerson
Waynesville,MO
Summary
Reliable Bank Teller known for high productivity and efficient task completion. Skilled in cash handling and financial transactions with proficiency in problem-solving and communication. Excelling at building trust with customers through empathetic listening and accurate transaction processing. A hardworking employee with a love for food and providing excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Bank Teller
Bank of Crocker
Waynesville, Missouri
07.2024 - Current
- Processed customer transactions with high efficiency and accuracy.
- Managed cash drawer operations, ensuring balanced daily cash flow.
- Maintained strict compliance with banking regulations and security protocols.
- Handled customer complaints professionally, demonstrating empathy and understanding.
- Monitored customer behaviors to enhance facility security and safeguard assets.
- Provided support to fellow tellers during peak business hours to optimize service.
- Prepared detailed reports on transaction activity for management analysis.
- Cultivated strong client relationships through personalized interactions and exceptional service.
Steak Cook
Francis J. Lynch Memorial post # 3168
Richland, Missouri
12.2023 - 12.2024
- Prepared meals for community events at local veterans' post, ensuring quality and presentation.
- Collaborated with team members to deliver timely meal service during events.
- Engaged with patrons to elevate dining experiences throughout events.
- Maintained cleanliness by sweeping, mopping floors, washing surfaces, and emptying trash cans.
- Operated grills, fryers, and broilers, adhering to quality standards in food preparation.
- Followed safe food handling procedures to ensure compliance with health regulations.
- Sanitized workstation after shifts to minimize risk of food-borne illnesses.
- Set up workstations prior to opening to streamline preparation processes.
Store Manager
Eagle Stop
Richland, Missouri
07.2021 - 03.2024
- Implemented promotional displays to boost customer engagement and enhance sales performance.
- Oversaw cash handling procedures, guaranteeing transaction accuracy.
- Conducted store operations, managing opening, closing, and cash handling duties.
- Resolved customer complaints promptly to uphold service standards.
- Prepared weekly schedules ensuring floor coverage aligned with fiscal guidelines.
- Evaluated store performance, implementing improvements based on feedback.
- Monitored inventory levels and placed orders to maintain optimal stock.
- Provided leadership and mentoring to new employees, enhancing team capability.
Education
Diploma - Medical Assistant
Everest College
Ontario, CA10-2009
GED -
Nueva Vista High School
Riverside, CA06-2008
Skills
- Cash handling and transaction processing
- Compliance adherence
- Customer account management
- Report preparation
- Relationship management
- Food preparation and safety
- Food presentation techniques
- Customer service excellence
- Time management skills
- Surface cleaning practices
- Cutting and slicing techniques
- High volume production capability
- Professional demeanor
- ServSafe certification
References
References available upon request.
Timeline
Bank Teller
Bank of Crocker
07.2024 - Current
Steak Cook
Francis J. Lynch Memorial post # 3168
12.2023 - 12.2024
Store Manager
Eagle Stop
07.2021 - 03.2024
Diploma - Medical Assistant
Everest College
GED -
Nueva Vista High School