Award-winning medical sales professional with over 17 years of experience in the healthcare industry. Known for excellent communication and teamwork abilities, with a commitment to exceeding company goals. Adept at identifying customer needs and providing solutions to enhance patient care.
Overview
27
27
years of professional experience
Work History
Sales Account Representative
Lincare
04.2023 - Current
2023 Achievement Award Winner; Final Ranking 2/730. Current ranking 6/730.
Promoted medical devices - oxygen, home ventilator, BIPAP/CPAP, nebulizer, Afflovest, and mdINR meter.
Cultivated strong professional relationships with targeted pulmonologists, cardiologists, hospitalists, internal medicine HCPs and family practice HCPs in the New Bern, NC territory.
Utilized data-driven sales strategies to identify and pursue prospective leads, exceeded monthly sales goals by engaging with new and existing referral sources, maintained a consistent and impactful sales presence throughout designated territory, facilitated educational in-services with referral sources to highlight and promote comprehensive product categories, delivered comprehensive clinical follow up and patient reporting to existing referral sources.
Sales and Service Agent
Blue Cross & Blue Shield of North Carolina
04.2022 - 04.2023
Provided sales and service for customers and applicants with health insurance and Medicare Supplement products in an online only agency writing business all over the state of North Carolina.
Successfully created relationships with existing clients and potential clients, and surpassed sales expectations each month.
Hold NC Accident & Health Insurance license, NC Life Insurance license, and NC Medicare Supplement/Long-Term Care license.
Sales & Service Specialist
First Financial Group of America
08.2020 - 03.2022
Provided sales and customer service for supplemental insurance for numerous county school system accounts in North Carolina, South Carolina & Virginia
Performed daily business development through data analysis for new opportunities to replace competitor’s accounts with First Financial through comparing monetary and customer service advantages for accounts in the territory.
Obtained NC Accident & Health Insurance and NC Life Insurance licenses.
Sales and Marketing Representative
Lower Cape Fear Hospice
03.2013 - 04.2019
Increased referrals to hospice and palliative care through education and delivery of impactful presentations to healthcare providers (physicians, nurse practitioners, physician assistants, key hospital staff, and long-term care facility staff/administration) regarding end-of-life care, advanced healthcare directives, and hospice/palliative care services.
Communicated and collaborated closely with the clinical leadership team to address barriers and customer service issues within communities, hospitals, physicians' offices, and long-term care facilities.
Within one year of selling in the Onslow County territory, Lower Cape Fear Hospice grew into the leading hospice position in the county.
Pharmaceutical Sales Representative
Quintiles, Inc. for URL Pharma
Wilmington and New Bern, NC, USA
10.2009 - 09.2012
Ranked consistently at top 25% in the country.
Launched and promoted Colcrys to primary care physicians, specialists, hospitals, and pharmacies within Wilmington and New Bern, NC territory.
Developed and managed territory with the goal of maximizing sales of promoted product using strong communication skills, product knowledge, planning, and organizational skills.
Pharmaceutical Sales Representative
Publicis Selling Solutions for Schering-Plough Pharmaceuticals
Greenville/Jacksonville/Wilmington, NC, USA
03.2007 - 06.2009
Ranked #17 in the US for 2007 portfolio goal attainment.
Promoted Schering-Plough allergy/respiratory portfolio of products (Claritin family, Nasonex & Proventil HFA) by utilizing impactful sales presentations to targeted healthcare providers.
Consistently exceeded target market share each month with growth through effective targeting and territory management.
District Trainer for years 2008 & 2009.
Pharmaceutical Sales Representative
Schering Plough Corporation (now Merck)
Greenville, NC and Wilmington, NC, USA
04.1998 - 11.2003
Won District Sales Representative of the Year for years 1998 and 1999.
Promoted respiratory portfolio which included Claritin, Nasonex & Proventil HFA.
Successfully launched Prandin & NovoPen for diabetes (co-promote with Novo Nordisk), Tequin fluroquinolone (co-promote with BMS), Zetia cholesterol absorption inhibitor (co-promote with Merck) & Clarinex.
District Trainer for year 1999
Interim District Manager for six months in 2000 for North Carolina & South Carolina.
Account Manager
The Coca-Cola Company
Charlotte, NC, USA
04.1997 - 04.1998
Nominated within 5th month of sales to President's Award.
Successfully sold products for the Immediate Consumption side of The Minute Maid Company which included Colleges/Universities and large Business/Industries within territory of North Carolina, Virginia, West Virginia & Washington, DC.
Education
Bachelor of Arts, with honors -
George Mason University
Fairfax, VA
08.1995
Skills
Accountability for Results
Strategic Thinking & Problem Solving
Impactful Communication
Respectful Collaboration
Patient & Customer Centric
Industry Knowledge
Timeline
Sales Account Representative
Lincare
04.2023 - Current
Sales and Service Agent
Blue Cross & Blue Shield of North Carolina
04.2022 - 04.2023
Sales & Service Specialist
First Financial Group of America
08.2020 - 03.2022
Sales and Marketing Representative
Lower Cape Fear Hospice
03.2013 - 04.2019
Pharmaceutical Sales Representative
Quintiles, Inc. for URL Pharma
10.2009 - 09.2012
Pharmaceutical Sales Representative
Publicis Selling Solutions for Schering-Plough Pharmaceuticals