Kurt Hurley
Perrysburg,OH
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Account Representative
GSW Manufacturing
06.2023 - Current
- Support sales objectives, customer satisfaction, and identify new growth opportunities.
- Identify customer product development plans and potential growth.
- Identify new potential customers and opportunities.
- Respond to customer requirements timely and communicate internally to cross functional departments.
- Travel to customer locations and represent the organization with integrity and high ethical and professional standards.
- Self-motivated, with a strong sense of personal responsibility.
Transitional Store Executive
Kohls Department Store
08.2022 - 06.2023
- Managed store customer service policy to retain customer loyalty and win new business.
- Worked with managers of different departments to enact new policies and improve front-line store activities.
- Drove change by setting ambitious targets and helping teams achieve goals with strategic plans incorporating personnel strengths.
- Managed the daily operations of the Strongsville Store.
- Coordinated recruitment, hiring and training of store team with focus on continuous development.
- Foster a collaborative and engaged environment, addressing, and managing associate concerns.
- Communicate and educate associates on key priorities to support Sales, Service, and Loyalty
- Create a hospitality mentality among all associates on the sales floor, creating a best-in-class customer experience.
- Maintain a customer-ready store environment, ensuring associates are responsible for maintaining high standards of recovery and merchandising.
- Make informed decisions to support store expense management (e.g. payroll, productivity, shortage)
- Assist and guide associates on the point of commerce process.
- Lead the execution of all merchandising directives.
- Demonstrate product knowledge, understanding of customer demand, and merchandising best practices to recommend selection and placement.
- Assess and allocate resources to support business and workload demands.
- Control the flow of merchandise by ensuring associates are replenishing merchandise, making products readily available to customers.
Store Sales Associate
Kohls Department Store
10.2019 - 07.2022
- Utilized upselling techniques to promote additional products and increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Clubhouse Attendant
Toledo Mud Hens
03.2019 - 10.2019
- Triple-A affiliate of the Detroit Tigers.
- Acted as a personal assistant to the players.
- Ensured cleanliness and presentability of the clubhouse for professional baseball players.
- Unloaded heavy crates and player bags from trucks and buses. Ensured all equipment and supplies traveled to the destination.
Education
BBA - Business Management
University of Toledo
Toledo, OH06.2022
Skills
- Time Management
- Networking Abilities
- Operations Analysis
- Data Analysis
- Account Management
- Contract negotiation
- Customer Engagement
- Inventory Management
Certification
- IBM Cognos Analytics: Author Reports Advanced (V11.1.x)
- Driveline Foundations of Hitting
Section name
- Former college baseball player at Owens Community College in 2018-2019.
- Club baseball player at the University of Toledo.
- Former assistant high school baseball coach with Sylvania Northview High School. Won a Division 1 state championship in Ohio in 2022.
- Former high school summer baseball head coach with Demand Command (Toledo, OH).
Timeline
Sales Account Representative
GSW Manufacturing
06.2023 - Current
Transitional Store Executive
Kohls Department Store
08.2022 - 06.2023
Store Sales Associate
Kohls Department Store
10.2019 - 07.2022
Clubhouse Attendant
Toledo Mud Hens
03.2019 - 10.2019
BBA - Business Management
University of Toledo
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