Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Stilwill

Sutherlin,OR

Summary

Dynamic professional with extensive experience at Willamette Dental Group, excelling in communication and customer service. Proven ability to enhance team performance through innovative solutions and effective training. Skilled in electronic medical records and adept at problem-solving, fostering a collaborative environment to achieve exceptional patient satisfaction.

Overview

9
9
years of professional experience

Work History

Lead Dental Assistant

Willamette Dental Group
Bend, Oregon
06.2024 - Current
  • Assisted dentists with patient examinations and procedures.
  • Managed patient records using dental software systems.
  • Trained new dental assistants on office protocols and procedures.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Relationship Banker

Bank of America
Redmond, OR
09.2021 - 06.2024
  • Greeted clients in a professional manner, addressing questions and concerns effectively.
  • Discussed options with clients, validating their concerns to reach mutual conclusions.
  • Provided financial advice and assisted clients in opening various products.
  • Executed simple teller transactions while maintaining accuracy and efficiency.
  • Performed administrative tasks daily to support overall operations.
  • Actively listened to client needs, ensuring personalized service and support.
  • Collaborated with clients to identify suitable financial solutions based on individual circumstances.
  • Managed multiple responsibilities throughout the day, prioritizing tasks for optimal workflow.

Cardiology Technician/Front Desk

Summit Bend Memorial Clinic
06.2016 - 07.2020
  • Greeting patients and addressing needs while checking them in or scheduling appointments in a friendly timely manner.
  • Performing Cardiac Stress Test, 12 lead EKG’s, Placing Heart monitors on patients, Pacemaker and ICD Monitoring and staying current on BLS (Basic Life support).
  • Daily tasks also included various duties around the clinic and verbalizing instructions with both patients and coworkers.

Education

High school deploma -

Sutherlin High School
Sutherlin
06.2012

Skills

  • Communication skills
  • Customer service expertise
  • Electronic medical records knowledge
  • Microsoft Office proficiency
  • Fast-paced environment adaptability
  • Multi-line phone system experience
  • Problem solving
  • Process improvement
  • team training
  • collaborative teamwork
  • Leadership

References

I would be happy to provide references upon request.

Timeline

Lead Dental Assistant

Willamette Dental Group
06.2024 - Current

Relationship Banker

Bank of America
09.2021 - 06.2024

Cardiology Technician/Front Desk

Summit Bend Memorial Clinic
06.2016 - 07.2020

High school deploma -

Sutherlin High School

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