Fernanda Cruz
Miami,FL
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
4
4
years of professional experience
Work History
Lead Dental Assistant
Hallandale beach dental group
Hallandale, Florida
03.2024 - Current
- Provided chairside assistance to dentists during dental procedures.
- Assisted with the setup of treatment rooms and sterilization of instruments.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Maintained patient charts, including medical histories, medications, and allergies.
- Performed administrative tasks such as scheduling appointments and managing patient records.
- Ensured that all necessary supplies were available for each procedure.
- Coordinated office activities by communicating with other departments and staff members.
- Developed X-rays using digital imaging technology and processed them in accordance with safety regulations.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Educated patients on preventive oral health care practices such as brushing and flossing techniques.
- Monitored patient progress throughout their visit to ensure a positive outcome from treatments provided.
- Maintained accurate documentation of patient visits, treatments rendered, and payments received.
- Managed incoming calls from patients regarding appointments or inquiries about services offered.
- Conducted laboratory tests such as saliva pH testing or blood glucose monitoring when needed by the dentist or hygienist.
- Assisted in the training of new dental assistants by providing guidance on protocols and processes.
- Adhered to all applicable laws related to HIPAA compliance for protecting patient confidentiality.
- Prepared injection syringes for use in various dental procedures according to protocol standards.
- Served as a liaison between the dentist's office and insurance companies for verifying coverage information.
- Organized patient files electronically within the practice management software system.
- Actively participated in team meetings to discuss workflow strategies for improving productivity.
- Provided feedback to the dentist regarding any observed changes in a patient's condition during treatment sessions.
- Implemented infection control policies when preparing treatment areas or disposing of hazardous waste materials.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.
- Make retainers for patients .
- Make temporary crowns.
- Send cases to labs .
- Make and place temporary fillings .
- Make inventory and place the order for the office
- Pack in cord.
- Put treatment plan in.
- Make the following appointment.
- Cleaned, sterilized, and maintained ophthalmic instruments according to established protocols.
Dental Assistant
Family dental
Kenosha, Wisconsin
01.2023 - 02.2024
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Do cleanings for kids
- Temporary crowns
- Performed emergency treatments such as providing temporary fillings for broken teeth or extracting impacted wisdom teeth.
- Making retainers
- Set up trays for extraction
- Scheduled patient appointments, verifying insurance coverage and collecting co-payments.
- Coordinated inventory levels to ensure sufficient stock for production needs.
- Provided first aid assistance to any injured customers or employees.
- Making orders for materials
2021
Waukegan dental dreams
Chicago, Illinois
01.2021 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Education
High School Diploma -
Warren Township High School
Gurnee, IL06-2021
Some College (No Degree) -
Collage of Lake County
Gurnee, ILSkills
- Patient schedule management
- Nitrous oxide administration
- Radiography
- Sterilization techniques
- Treatment delivery
- Prophylaxis
- Instrument preparation
- Communication Skills
- Bilingual communication
Timeline
Lead Dental Assistant
Hallandale beach dental group
03.2024 - Current
Dental Assistant
Family dental
01.2023 - 02.2024
2021
Waukegan dental dreams
01.2021 - 12.2022
High School Diploma -
Warren Township High School
Some College (No Degree) -
Collage of Lake County