Summary
Overview
Work History
Education
Skills
Personal Information
INTERNSHIPS
Accomplishments
Timeline
Generic

Amandeep Singh

Surrey,BC

Summary

Senior Operations Manager with extensive experience in optimizing business operations and enhancing productivity. Expertise in team management, operational strategy development, and process implementation that boosts company performance. Recognized for strong leadership, effective problem-solving, and strategic thinking. Achievements include streamlining operations and improving team performance to align with business objectives.

Overview

8
8
years of professional experience

Work History

Senior Operations Manager

Deleezy Logistics (AMAZON DVC4)
09.2021 - Current
  • Achieved operational KPIs and business plan objectives through close collaboration with CEO.
  • Collaborated with diverse stakeholders, including internal teams and external partners.
  • Managed team of Fleet Manager, supervisors, Dispatchers, and 120 Driving associates.
  • Oversaw workforce management planning, volume predictions, and capacity planning.
  • Ensured regulatory compliance by implementing industry standards and necessary procedures.
  • Reduced labor expenses by developing and optimizing standard operating practices.
  • Handled customer escalations strategically to enhance service quality and secure business with Amazon.
  • Streamlined HR processes using HRIS systems for increased efficiency.

Account Manager

Allwin Securities
08.2018 - 08.2021
  • Cultivated long-lasting client relationships through accurate pricing and customer-focused terms.
  • Secured high-value accounts via consultative selling and tailored solutions.
  • Contributed to annual revenue goals by developing new accounts and selling additional services.
  • Enhanced client satisfaction by promptly addressing needs and concerns.
  • Educated clients on financial matters, providing personalized recommendations for investments.
  • Developed wealth management strategies aligned with individual client goals.
  • Conducted regular account reviews to identify improvement areas and ensure success.
  • Negotiated favorable contract terms, establishing beneficial agreements for all parties involved.

Wealth Manager

ICICI Securities Pvt Ltd
06.2017 - 07.2018
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Developed strong relationships with external product providers and investment managers to ensure access to best-in-class investment solutions for clients.
  • Designed custom-tailored portfolios based on individual client needs, risk tolerance levels, time horizons, financial objectives.
  • Developed comprehensive financial plans for clients, including investment strategy, retirement planning, and estate planning.
  • Proactively identified new business opportunities through networking events, referrals from existing clients, and strategic partnerships with other professionals in the industry.
  • Cultivated strong relationships with clients through regular communication and in-person meetings to review progress toward financial goals.
  • Implemented tax-efficient investment strategies to maximize after-tax returns for clients.
  • Worked with clients to address and respond to client and partnership management issues.
  • Assist customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Increased client satisfaction by providing personalized wealth management solutions and tailored financial strategies.
  • Optimized asset allocation across various accounts for improved diversification and risk-adjusted performance.
  • Managed a diverse portfolio of high-net-worth clients, ensuring optimal asset allocation and risk management.
  • Organized educational seminars for current and prospective clients on topics related to personal finance, investing strategies, and economic outlooks.

Education

MBA - Finance

Welingkar Institute of Management
Mumbai
05.2017

Bachelor of Engineering - Mechanical Engineering

K.J Somaiya College of Engineering
Mumbai
06.2015

Skills

  • Operations management
  • Team leadership
  • Workforce planning
  • Workflow optimization
  • Business development
  • Strategic planning
  • Performance monitoring
  • Policy development
  • Customer relationship management
  • Employee engagement
  • Cross-functional coordination
  • Hiring and onboarding
  • Process improvement
  • Forecasting
  • Technology integration
  • Safety management

Personal Information

INTERNSHIPS

Research project with Kora Research Advisors India LLP (June 2018-July 2018), 1 month

Designation- Research Consultant

  • Analyzing the wealth management industry across 4 companies-IIFL, Motilal Oswal,Edelwise,Kotak
  • Understanding clients perspective towards above distributors
  • Analyzing how wealth relationship managers project and achieve their targets across various distributors
  • Comparing fee structure and product priority across above distributors
  • Future strategies to acquire NCA across wealthmanagement industry

Summer internship at Motilal Oswal Financial Services (may 2016-July 2016), 2 months
Designation-Sales Associate

  • Profiling of wealth channel partners (IFA'S-Individual Financial Advisors)
  • Study of Financial products -PMS(portfolio management services),Private Equity,Structured Debt Products
  • Devising strategies of PMS(portfolio management services) and Private equity

Winter internship at miles international (September 2015 – November 2015), 3 months
Designation- Research Consultant

  • Market research and analysis on upcoming android/ios application YWAIT
  • Supporting senior management and CEO with Microsoft powerpoint presentations

Accomplishments

  • Acquired 80 High Net worth clients 2019-2021
  • “Coffee with CEO” winner at Motilal Oswal –Summer internship (Acquired 10 channel partners and 3 PMS
  • closure) 2016
  • Global Citizen Leadership (GCL)- waste water treatment for smart campus 2015-2016
  • Secured 3rd place at inter-state project competition (B.E project) PRAKALPA 2015 by ISTE
  • Completed Web designing course (2014)
  • Mumbai (2015) Gold medalist(1st place) at SP JAIN FOOTBALL TOURNAMENT (2015-2016)
  • INFRA Chief at KJ Somaiya college of engineering ,organizing college cultural and technical festivals (2012-2013)
  • Organiser for IMPULSE (technical fest) at kj Somaiya college of engineering( 2011-2012)

Timeline

Senior Operations Manager

Deleezy Logistics (AMAZON DVC4)
09.2021 - Current

Account Manager

Allwin Securities
08.2018 - 08.2021

Wealth Manager

ICICI Securities Pvt Ltd
06.2017 - 07.2018

MBA - Finance

Welingkar Institute of Management

Bachelor of Engineering - Mechanical Engineering

K.J Somaiya College of Engineering

Similar Profiles

CREATE PROFILE