Amandia Rodrigues
Brockton ,MA
Summary
Proven achiever with a background at Electroswitch, adept in new hire training and multilingual communication (Portuguese, Cape Verdean Creole, Spanish). Excelled in enhancing employee performance and fostering strong relationships, demonstrating exceptional problem-solving and interpersonal skills. Successfully integrated efficient processes and maintained high quality standards, showcasing a results-driven approach.
Overview
8
8
years of professional experience
Work History
Assembly Department Trainer
Electroswitch
Weymouth, MA
11.2019 - Current
- Assisted and supported my supervisor and manager in the implementation of a new assembly line, ensuring efficient process integration and maintaining high quality standards. Additionally, the training of new employees for the operation of the assembly line was successfully conducted.
- Delivered comprehensive translation services for individuals with limited English proficiency.
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Mentored junior trainers, sharing best practices to enhance instructional quality across the department.
- Partnered with HR professionals to ensure all company policies were accurately communicated during orientation sessions for new hires.
Sales Associate
Ellie Paris Brides
Brockton, MA
05.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Crew Member Cook
McDonald's
Whitman, MA
06.2018 - 04.2019
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
Wait Staff Member
Nova Estacao Restaurant
Valenca, Portugal
01.2017 - 11.2017
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Education
Cabin Crew - Aviation
Omni Aviation
Cascais, Portugal 09.2015
Economics - Economics And Social Development
Mira Flores High School And Educational Center
Praia, Cape Verd 06.2015
Skills
- Fluent in Portuguese, Cape Verdean creole and conversational proficiency in Spanish
- Calm and levelheaded under pressure
- Strong communication, interaction and relationship-building skills
- New Hire Training
- Planning and coordination
- Creative Problem-Solving
Timeline
Assembly Department Trainer
Electroswitch
11.2019 - Current
Sales Associate
Ellie Paris Brides
05.2019 - 11.2019
Crew Member Cook
McDonald's
06.2018 - 04.2019
Wait Staff Member
Nova Estacao Restaurant
01.2017 - 11.2017
Cabin Crew - Aviation
Omni Aviation
Economics - Economics And Social Development
Mira Flores High School And Educational Center