Amandine Busson
Director of Operations
Riyadh
Summary
Results-oriented Director of Operations with over 20 years of experience in academic and corporate environments. Proven ability to lead and motivate cross-functional teams, fostering a collaborative and high-performing work environment. Skilled project manager with excellent communication, presentation, and coaching skills. Adept at building strong relationships and navigating diverse cultural contexts. Extensive experience coordinating large-scale, multinational events, projects, and official delegation visits.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Director of Operations
HEC Paris in Qatar/ Qatar Foundation
9 2020 - Current
- In charge of Operations Management, Strategic Planning, Innovation and Educational Technology implementation (Hologram) with a team of 15 people, 3 managers (DiSC certified)
- Manage Talent Development
- Manage diverse Stakeholders (Participants, Faculty member, technical teams, suppliers)
- Oversee financial planning process, setting budgets, tracking expenses, maximizing ROI
- In charge of 13 Million annual budget
- Manage and oversee smooth and efficient functioning of entire department (15 people) for with Paris campus different departments (career, Faculty, Deans)
- Design and Lead delivery strategy within Operations with design of KPI, Risks mitigation matrix
- Key Accomplishment: Led strategic planning, coordination, and execution of HEC new campus installation, ensuring a smooth transition for 250 students and 40 Staff and faculty in partnership with Qatar Foundation
- Increased portfolio activities by 30% in GCC region.
Director of Studies
Qatari Emiri Air Force/ Aix Marseille University
06.2016 - 08.2020
- In charge of the Bachelor program implementation (aviation related subjects)
- Manage admission and registration process in liaison with AMU
- Report to Air Science department in France and to Qatari chain of command, Air Base Commander
- Supervise team work and set KPIs for a team of 7 senior staff members
- Mentor Qatari undergraduates in their Thesis work in collaboration with Aix Marseille University
- Key Accomplishment: Over 400 Qatari cadets (Rotary, fighter jet pilots) trained to take final exam (pass rate 90% over 7 years) 6 successful ISO 9001 Audits.
Head of Training
Al Zaeem Air Academy
06.2014 - 06.2017
- Set-up bachelor program in Air Science department (Staff, KPIs, Procedures)
- Design and Implement training processes for on-job training validation
- Prepare Annual Audit documents for Aix Marseille University Audit
- Organize visits in France and in Qatar for Qatari and French official delegation and University commission.
Training Coordinator
Al Zaeem Air Academy
03.2013 - 06.2014
- Design and teach Technical Aviation English course to cadets
- Design and teach Aviation English to maintenance team
- Assist Project Manager in MRO meeting and reports
- Coordinate bachelor program in Air Science with AMU.
Various Teaching positions
Workplace/Company
09.2003 - 01.2013
- Certified English Teacher with business school experience
- Develop and execute lesson plans
- Tutor/mentor students and administer English language fluency assessments
- Key Accomplishment: set up some partnership with British council, implemented some certification exams (PET/KET/IELTS), trained students for 2 years to pass entry exam to 'Grandes Ecoles'.
Education
Short Executive Program -
HEC Paris
09.2017 - 05.2017
Msc Cultural Management - undefined
European Studies Institute, Paris 8
09.2001 - 05.2002
Master of Arts (MA) - undefined
Maine University (France)
09.2000 - 05.2001
Bachelor of Arts - undefined
Ruskin University, Cambridge
09.1999 - 05.2000
Skills
Quality management
Career development HR management
Leadership
Budget control
Business strategy
Negotiation skills and assertiveness
Effective communication
Knowledge Management (KMI certified)
Volunteer Experience
Volunteer, Ecole sans frontières, 09/2007, 02/2011, Morocco, Collect school supplies, Support to single mum and children's education, On-site visits of 'school without borders' projects
Projects
Part of sustainability committee for HEC Q
Timeline
Short Executive Program -
HEC Paris
09.2017 - 05.2017
Director of Studies
Qatari Emiri Air Force/ Aix Marseille University
06.2016 - 08.2020
Head of Training
Al Zaeem Air Academy
06.2014 - 06.2017
Training Coordinator
Al Zaeem Air Academy
03.2013 - 06.2014
Various Teaching positions
Workplace/Company
09.2003 - 01.2013
Msc Cultural Management - undefined
European Studies Institute, Paris 8
09.2001 - 05.2002
Master of Arts (MA) - undefined
Maine University (France)
09.2000 - 05.2001
Bachelor of Arts - undefined
Ruskin University, Cambridge
09.1999 - 05.2000
Director of Operations
HEC Paris in Qatar/ Qatar Foundation
9 2020 - Current