Amani Bradley

• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in-store, phone sales, and ship from store options) according to company standards.
• Assist in organizing and conducting workshops and events to educate customers about the benefits of using Lululemon products in their fitness routines.
• Ensured compliance with company policies, local regulations, and ethical standards relating to retail pricing practices.
• Trained new employees on company policies, procedures, and best practices in retail sales techniques.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.

• Verified income, assets, and expenses and completed file tracking sheet for each company
• Developed, reviewed, and submitted property operating and capital budgets
• Collaborate with marketing team to develop strategies for promoting properties to potential companies and

clients

• Introduced prospective companies to types of units available and performed operations on NCAA premises

• Improved player skills by designing targeted practice drills focusing on fundamentals, techniques, and game strategy.
• Developed strong relationships with players, fostering a supportive environment for personal growth and success.
• Boosted player motivation through positive reinforcement, constructive feedback, and individualized attention.
• Enhanced team performance by implementing effective coaching strategies and personalized training plans.