Amani Dorsey
Long Beach,CA
Summary
Dedicated and motivated professional with experience in collaboration and providing assistance. Excels at connecting with individuals through exceptional communication skills. Strong ability to quickly learn and adapt to new environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Special Education Instructional Aide
Spectrum
03.2024 - Current
- Participated in professional development opportunities to stay current on best practices within the field of special education.
- Documented behaviors, implemented interventions, and treatment results.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Collaborated with teachers to help with classroom and workload management.
- Maintained detailed records of student performance, progress towards IEP goals, and any necessary modifications made throughout the school year.
- Worked closely with general education teachers to modify lesson plans, ensuring accommodations were effectively implemented for students with special needs.
Security Guard
Securitas
09.2022 - 08.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Cashier Team Lead
Dirt Dog
10.2021 - 05.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Sales Associate
Footlocker Sales Associate
04.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High school or equivalent -
Polytechnic High School
Long Beach, CA08.2024
Skills
- Customer service
- Communication Skills
- Food handling
- Cash handling
- Phone etiquette
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Dependable and Responsible
- Flexible and Adaptable
Certification
Guard Card, Present
CPR present
CPI present
Relocation
- Long Beach, CA
- Lakewood, CA
- Carson, CA
Timeline
Special Education Instructional Aide
Spectrum
03.2024 - Current
Security Guard
Securitas
09.2022 - 08.2023
Sales Associate
Footlocker Sales Associate
04.2022 - 12.2022
Cashier Team Lead
Dirt Dog
10.2021 - 05.2023
High school or equivalent -
Polytechnic High School